Sales Associate

Christian Dior Philippines, Inc.; Philippines; On-site; PHP 250,000 - 390,000; Full time

Job summary

Christian Dior Philippines, Inc. seeks a Sales Associate to be an ambassador of the Dior brand, delivering a timeless luxury experience to clients in a boutique setting.

You will proactively reach out to clients to provide exceptional service and inspire loyalty through informed guidance and personalized service. The role emphasizes building long-term client relationships, cross-selling across product categories, and collaborating with the team to uphold the boutique’s premium image and

Qualifications

• Experience in sales and customer service in a premium retail environment.
• Fluency in English and strong communication skills.
• Ability to upsell and cross-sell across product categories.

Responsibilities

• Act as ambassador of the Brand to provide a unique and timeless client experience.
• Proactively reach out to clients to deliver excellent service and inspire loyalty.
• Achieve individual targets and boutique objectives through effective selling techniques.
• Advise clients across product categories and build rapport with clients.
• Collaborate with the team to maintain boutique image and metrics.
• Support events and initiatives that drive store performance.

Skills

Sales target achievement

Client relationship building

Cross-selling

Product knowledge

Job description

Job Responsibilities

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

As a Sales Associate, you will act as an ambassador of the Brand to provide a unique and timeless experience to our clients. You will proactively reach out to them to deliver excellent service and inspire our clients with innovative strategy in order to achieve individual targets, Boutique objectives and increase clients’ loyalty.

Profile

• Sales/Performance
  • o Enthusiastic in achieving sales target given by Boutique through effective use of selling techniques, clientele and product knowledge
  • o Identify clients’ expectations and complete sales transactions successfully
  • o Advise clients across all product categories and do cross-selling for maximizing sales potential
  • o Build strong collaboration with the team for achieving sales & boutique’s objectives
• Client Development
  • o Provide excellent client experience
  • o Provide warm welcome and interact with every client proactively
  • o Develop and maintain long-term relationships with clients through consistent and professional client service
  • o Arrange private appointments with clients
  • o Provide excellent after-sale-service
  • o Participate to the events that contribute to the overall Boutique performance
• Boutique Operation and Back of House Support
  • o Maintain the upkeep of selling space, visual merchandising and image of the store in highest standard
  • o Provide support to Back of House operations for enhancing Boutique efficiency

Additional Information

Work Experience

• Previous experience in sales, customer service and relation industry
• Retail experience is preferred

Skills

• Excellent inter-personal and communication skills
• Excellent customer service
• Fluent in English
• Basic computer skills
• A professional image with good sales presentation skills and the ability to build rapport with clients

Qualities

• Sales driven
• Result-oriented
• Good team player
• Confident and motivated
• Excellent work ethics
• Passion for retail
• Possess excellent fashion sense and trend awareness