Sales Associate

Nyne Beauty Inc.; Makati; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Employee discount

Opportunities for promotion

Pay raise

Job summary

A retail company in Metro Manila seeks a Sales Associate to ensure customer satisfaction, achieve sales goals, and maintain product knowledge. Candidates should have retail sales experience and strong communication skills. This full-time position offers benefits such as employee discounts and opportunities for promotion.

Qualifications

• Proven work experience as a Retail Sales Associate or similar role.
• Basic understanding of sales and customer service practices.
• Hands-on experience with POS transactions.
• Basic math skills for transactions and discounts.
• Hands-on experience with POS systems.
• Familiarity with inventory procedures.
• Track record of meeting or exceeding sales quotas.
• Excellent communication and interpersonal skills.
• Friendly, energetic personality focused on customer service.
• Ability to perform under pressure and handle complaints promptly.
• Availability to work flexible shifts.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customers' needs and provide assistance on product features.
• Build productive trust relationships with customers.
• Follow and achieve department sales goals monthly, quarterly, yearly.
• Go the extra mile to drive sales.
• Maintain in-stock and presentable condition of assigned areas.
• Actively seek out customers in-store.
• Remain knowledgeable about products and options.
• Process POS purchases.
• Cross-sell products.
• Handle returns of merchandise.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Comply with inventory control procedures.
• Suggest ways to improve sales through marketing and store design changes.

Skills

Retail Sales experience

Customer service

English proficiency

Basic Math skills

Communication skills

Interpersonal skills

Ability to work under pressure

Customer dynamics

Friendly personality

Under pressure handling

Flexible shifts

Job description

Join to apply for the Sales Associate role at Nyne Beauty Inc.

Sales Associate works closely with customers to determine their needs, answer their questions about your products, recommend the right solutions, promptly resolve customer complaints and ensure maximum client satisfaction. The duties of a Sales Associate are to achieve excellent customer service while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department sales goals on a monthly, quarterly and yearly basis
• Go the extra mile to drive sales
• Maintain in-stock and presentable condition of assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross-sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design)

Qualifications

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands‑on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts

Benefits

• Employee discount
• Opportunities for promotion
• Pay raise

Job Type: Full-time

Work Location: In person

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Retail