Retail Sales Associate

Anthro Group; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A retail company in the Philippines is searching for an enthusiastic Sales Associate. This role emphasizes delivering excellent customer service, engaging with customers on social media, and supporting daily store operations. The ideal candidate possesses strong communication skills and is comfortable with online selling. Flexibility to work weekends and holidays is required. This position contributes to achieving sales targets and maintaining an appealing shopping environment.

Qualifications

• Strong and confident communication skills when interacting with customers.
• Basic proficiency in computer applications such as Microsoft Word and Excel.
• Familiarity with social media platforms, particularly Facebook and Instagram.
• Experience in online selling or live selling is an advantage.

Responsibilities

• Greet customers warmly and assist them with product features and pricing.
• Process sales transactions accurately using the POS system.
• Monitor inventory levels and restock merchandise as needed.
• Support the Store Manager with daily store operations.
• Contribute to achieving sales targets through customer-focused selling.
• Maintain cleanliness and organization of the sales floor.

Skills

Strong communication skills

Basic proficiency in Microsoft Word and Excel

Familiarity with social media platforms

Experience in online or live selling

Job description

Position Overview

We are seeking an enthusiastic and customer-focused Sales Associate to join our retail team. This role focuses on delivering excellent customer service, effectively presenting products, and creating a welcoming shopping environment. The Sales Associate will also support daily store operations and contribute to achieving both individual and team sales targets.

Duties and Responsibilities

• Greet customers warmly and assist them by explaining product features, benefits, and pricing.
• Process sales transactions accurately using the POS system and follow company payment procedures.
• Monitor inventory levels, restock merchandise, and ensure displays, pricing, and promotions are properly maintained.
• Support the Store Manager and team with daily store operations and customer service activities.
• Contribute to achieving sales targets through a customer-focused selling approach.
• Recommend complementary or additional products through effective upselling and cross-selling techniques.
• Maintain cleanliness, organization, and visual appeal of the sales floor at all times.
• Assist in marketing and promotional initiatives, including in-store events, social media content, live selling sessions, and campaigns.
• Inform customers about ongoing promotions, special offers, and new product arrivals.
• Build and maintain strong customer relationships through personalized service and timely follow-ups.
• Prepare and submit required daily or weekly sales reports.

Qualifications

• Strong and confident communication skills when interacting with customers.
• Basic proficiency in computer applications such as Microsoft Word and Excel.
• Familiarity with social media platforms, particularly Facebook and Instagram.
• Experience in online selling or live selling is an advantage.

Required Competencies

• Excellent interpersonal and customer service skills.
• Comfortable engaging with customers through social media platforms.
• Ability to demonstrate products or conduct live selling sessions is a plus.

Other Requirements

• Willing to be assigned to various store or office locations when necessary.
• Flexible to work on weekends and holidays.
• Reliable, adaptable, and willing to take on additional responsibilities when needed.