Sales Associate

SPTR WORKFORCE SOLUTIONS INC; Makati; On-site; PHP 279,000 - 446,000; Full time

Job summary

SPTR WORKFORCE SOLUTIONS INC in Makati is seeking a dedicated customer service representative to handle inquiries across e-mail, phone, Viber, Facebook and other social channels. You will manage order taking and updates while promoting both new and existing products to customers.

The role emphasizes fast, courteous service, product knowledge, and willingness to undergo sales training for one month. Work schedule is Monday to Friday, 8:00 am to 6:30 pm, at Circuit, Makati City.

Qualifications

• College graduate or vocational course.
• Proficient in Excel and other office applications.
• Capable of learning the company's products and services.
• Strong interpersonal skills with diverse clients.
• Willing to work Monday to Friday, 8:00 am to 6:30 pm.
• Willing to undergo sales training for one month.
• Willing to undergo training and evaluation for one month.
• Ability to work with minimum supervision.

Responsibilities

• Handle inquiries via e-mail, phone, Viber, Facebook and other social media.
• Serve as the point person for order taking and order updates.
• Present new and existing products to customers.
• Follow up on customer purchases and orders.
• Address customer concerns and complaints.
• Ensure accounts are properly managed.

Skills

Excel proficiency

Interpersonal skills

Communication skills

Self-motivation

Education

College Graduate or Vocational Course

Job description

About the role

Handle inquiries via e-mail, phone calls, Viber, Facebook, and other social media accounts. Serve as the point person for customer order taking and order updates. Offer new and old products to new and old customers. Perform outstanding and fast customer service to customers such as following up on the preparation of their order, updating customers, and making sure that their account is properly handled.

Key responsibilities

• Handle inquiries via e-mail, phone calls, Viber, Facebook, and other social media accounts

• Serve as the point person for customers' order taking and order updates

• Offer new and old products to new and old customers

• Follow up with customers on their purchase orders

• Perform outstanding and fast customer service to customers such as following up on the preparation of their order, updating customers, and making sure that their account is properly handled

• Handle customer concerns and complaints

About you

• College Graduate or Vocational Course

• Proficient in Excel and other office applications

• Capable of studying the company's products and services

• Good interpersonal skills, especially with different types of people (from corporate people to wet market store owners)

• Ability to work with minimum supervision

• Willing to undergo sales training for one month

• Willing to undergo training and evaluation for one month

• Willing to work from Monday to Friday, 8:00 am to 6:30 pm

• Willing to work and be assigned in Circuit, Makati City