Sales Assistant

SAMS Corporation; Quezon City; On-site; PHP 167,000 - 234,000; Full time

Job summary

A retail company in Metro Manila is looking for Sales Associates to deliver excellent customer service and support store operations. The role involves welcoming customers, providing product information, cross-selling, processing payments, and maintaining the sales floor. Ideal candidates should be proactive and maintain a positive shopping experience. Join a dynamic team and contribute to our customer-focused environment.

Qualifications

• Demonstrates excellent customer service and communication skills.
• Able to upsell and cross-sell to enhance the shopping experience.
• Handles payments and returns accurately and efficiently.
• Keeps up-to-date on available products in-store.

Responsibilities

• Welcoming customers into the store or department.
• Providing product information and answering customer questions.
• Cross-selling related products to increase customers’ options.
• Explaining benefits and functions of products.
• Processing customer payments and returns.
• Maintaining appearance of the sales floor.
• Promoting special sales and loyalty programs.
• Assisting with inventory counts and stock management.

Skills

Customer service

Product knowledge

Upselling / cross-selling

Communication skills

POS operation

Education

High school diploma or equivalent

Tools

POS system

Job description

Sales Associates play a key role in delivering excellent customer service and supporting store operations through a variety of tasks, including:

• Welcoming customers into the store or department
• Providing product information and answering customer questions
• Cross-selling related products to increase customers’ options and enrich the shopping experience
• Explaining the benefits and functions of products, including how to set them up, prepare them for use and operate them correctly for the best results
• Accepting and processing customer payments and returns
• Maintaining the appearance of the sales floor by organizing items and replenishing stock
• Promoting special sales, offers, store loyalty programs, store credit cards and special events
• Remaining up to date on the latest products in the store or department
• Assisting with inventory counts and stock management