Sales Ambassador

Salmon Group Ltd; Metro Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

Salmon Group Ltd is seeking a Sales Ambassador in the Philippines, Metro Manila, responsible for driving motorcycle loan acquisition and ensuring smooth execution within partner dealer stores. The role involves customer engagement, sales conversion, and support during unit release, adhering to compliance standards.

The ideal candidate will proactively assist customers in navigating the loan process, manage inventory, and maintain documentation accuracy while building strong relationships with partner dealers.

Responsibilities

• Proactively engage walk-in customers within partner dealer stores.
• Assist customers in completing loan applications via the Salmon Agent App.
• Monitor motorcycle inventory within assigned partner dealer stores.

Job description

Overview

The Sales Ambassador is responsible for driving motorcycle loan acquisition and ensuring smooth on-ground execution within partner dealer stores. The role covers customer engagement, sales conversion, inventory coordination, and end-to-end support during unit release, while ensuring compliance with company policies and documentation standards.

Responsibilities

• Customer Engagement (Walk-in Clients)
• Proactively approach and engage walk-in customers within partner dealer stores
• Guide customers through the Salmon Moto Loan application process
• Clearly explain product features, loan terms, perks, and benefits
• Handle customer inquiries and address concerns to support decision-making
• Sales Conversion & Application Processing
• Assist customers in completing loan applications via the Salmon Agent App
• Ensure accurate encoding of customer information during application
• Collect and verify required IDs and supporting documents
• Ensure completeness and readiness of documents prior to submission
• Release Execution (During Unit Release)
• Prepare all required documents for customer signing
• Ensure correctness and consistency of customer details across all documents
• Verify that the motorcycle unit is in good condition prior to release
• Set up required marketing materials (e.g., backdrop, branding) during release activities
• Ensure proper documentation and turnover process is completed
• Inventory Monitoring & Reporting
• Monitor motorcycle inventory within assigned partner dealer stores
• Track inventory movements including sales, deliveries, and transfers
• Regularly report inventory status to Head Office, particularly to the assigned Inventory Manager
• Flag discrepancies or issues in inventory to the appropriate stakeholders
• Partner Coordination
• Build and maintain strong working relationships with Branch Managers and dealer staff
• Coordinate closely with store personnel to ensure smooth customer handling and loan processing
• Support alignment between dealer operations and Salmon processes
• Compliance & Documentation Control
• Ensure all collected documents meet compliance and KYC requirements
• Maintain accuracy and consistency of customer information across all submitted documents
• Safeguard and properly endorse all documents to the back-office team
• Escalate discrepancies, incomplete documents, or potential fraud cases