Sales Ambassador - Tanauan, Batangas

Salmon Group Ltd; Metro Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

Salmon Group Ltd. is seeking a Sales Ambassador to drive motorcycle loan acquisition and ensure smooth on-ground execution within partner dealer stores.

You will engage customers, guide them through loan applications, verify documents, and coordinate release of units while maintaining compliance and strong dealer relationships. The role involves inventory monitoring, preparing signing documents, and coordinating with back-office and head office teams to ensure seamless loan processing and

Responsibilities

• Customer Engagement (Walk-in Clients) within partner dealer stores
• Proactively approach and engage walk-in customers
• Guide customers through the Salmon Moto Loan application process
• Explain product features, loan terms, perks, and benefits
• Handle inquiries to support decision-making
• Assist customers in completing loan applications via the Salmon Agent App
• Ensure accurate encoding of customer information during application
• Collect and verify IDs and documents
• Ensure completeness of documents prior to submission
• Prepare documents for customer signing during unit release
• Verify motorcycle unit condition prior to release
• Set up marketing materials during release activities
• Monitor motorcycle inventory and report status to Head Office
• Flag discrepancies in inventory to stakeholders
• Build and maintain relationships with Branch Managers and dealer staff
• Coordinate with store personnel to ensure smooth customer handling and loan processing
• Ensure all documents meet compliance and KYC requirements
• Endorse documents to back-office and escalate discrepancies or potential fraud

Job description

Role Overview

The Sales Ambassador is responsible for driving motorcycle loan acquisition and ensuring smooth on-ground execution within partner dealer stores. The role covers customer engagement, sales conversion, inventory coordination, and end-to-end support during unit release, while ensuring compliance with company policies and documentation standards.

Key Responsibilities

• Customer Engagement (Walk-in Clients)
• Proactively approach and engage walk-in customers within partner dealer stores
• Guide customers through the Salmon Moto Loan application process
• Clearly explain product features, loan terms, perks, and benefits
• Handle customer inquiries and address concerns to support decision-making
• Sales Conversion & Application Processing
• Assist customers in completing loan applications via the Salmon Agent App
• Ensure accurate encoding of customer information during application
• Collect and verify required IDs and supporting documents
• Ensure completeness and readiness of documents prior to submission
• Release Execution (During Unit Release)
• Prepare all required documents for customer signing
• Ensure correctness and consistency of customer details across all documents
• Verify that the motorcycle unit is in good condition prior to release
• Set up required marketing materials (e.g., backdrop, branding) during release activities
• Ensure proper documentation and turnover process is completed
• Inventory Monitoring & Reporting
• Monitor motorcycle inventory within assigned partner dealer stores
• Track inventory movements including sales, deliveries, and transfers
• Regularly report inventory status to Head Office, particularly to the assigned Inventory Manager
• Flag discrepancies or issues in inventory to the appropriate stakeholders
• Partner Coordination
• Build and maintain strong working relationships with Branch Managers and dealer staff
• Coordinate closely with store personnel to ensure smooth customer handling and loan processing
• Support alignment between dealer operations and Salmon processes
• Compliance & Documentation Control
• Ensure all collected documents meet compliance and KYC requirements
• Maintain accuracy and consistency of customer information across all submitted documents
• Safeguard and properly endorse all documents to the back-office team
• Escalate discrepancies, incomplete documents, or potential fraud cases