Sales Ambassador - Cebu

Salmon Group Ltd; Metro Manila; On-site; PHP 250,000 - 350,000; Full time

Job summary

Salmon Group Ltd. is seeking an energetic Sales Ambassador to drive motorcycle loan acquisition at partner dealer stores in the Metro Manila area. You will engage walk-in customers, guide them through the application process, and ensure accurate completion of documents for timely release of units.

The role emphasizes excellent customer service, sales conversion, and strict adherence to company policies and KYC requirements, with close collaboration with dealer staff and head office.

Qualifications

• Frontline sales or customer service experience preferred.
• Familiarity with loan application processes or financial services helpful.
• Attention to accuracy in documentation and data entry.

Responsibilities

• Drive motorcycle loan acquisition at partner dealer stores.
• Engage walk-in customers and guide them through Salmon Moto Loan application.
• Explain product features, loan terms, perks, and benefits clearly.
• Assist customers in completing loan applications via Salmon Agent App and ensure proper documentation.

Skills

Customer engagement

Sales conversion

Inventory coordination

Job description

Role Overview

The Sales Ambassador is responsible for driving motorcycle loan acquisition and ensuring smooth on-ground execution within partner dealer stores. The role covers customer engagement, sales conversion, inventory coordination, and end-to-end support during unit release, while ensuring compliance with company policies and documentation standards.

Key Responsibilities

• Customer Engagement (Walk-in Clients)
• Proactively approach and engage walk-in customers within partner dealer stores
• Guide customers through the Salmon Moto Loan application process
• Clearly explain product features, loan terms, perks, and benefits
• Handle customer inquiries and address concerns to support decision-making
• Sales Conversion & Application Processing
• Assist customers in completing loan applications via the Salmon Agent App
• Ensure accurate encoding of customer information during application
• Collect and verify required IDs and supporting documents
• Ensure completeness and readiness of documents prior to submission
• Release Execution (During Unit Release)
• Prepare all required documents for customer signing
• Ensure correctness and consistency of customer details across all documents
• Verify that the motorcycle unit is in good condition prior to release
• Set up required marketing materials (e.g., backdrop, branding) during release activities
• Ensure proper documentation and turnover process is completed
• Inventory Monitoring & Reporting
• Monitor motorcycle inventory within assigned partner dealer stores
• Track inventory movements including sales, deliveries, and transfers
• Regularly report inventory status to Head Office, particularly to the assigned Inventory Manager
• Flag discrepancies or issues in inventory to the appropriate stakeholders
• Partner Coordination
• Build and maintain strong working relationships with Branch Managers and dealer staff
• Coordinate closely with store personnel to ensure smooth customer handling and loan processing
• Support alignment between dealer operations and Salmon processes
• Compliance & Documentation Control
• Ensure all collected documents meet compliance and KYC requirements
• Maintain accuracy and consistency of customer information across all submitted documents
• Safeguard and properly endorse all documents to the back-office team
• Escalate discrepancies, incomplete documents, or potential fraud cases