Sales Administrator

LVMH; Cebu City; Hybrid; PHP 446,000 - 670,000; Full time

Job summary

LVMH stores are seeking a Sales Administrator to support the store manager in a fast-paced luxury retail environment. The role covers store administration, finance, HR data, and team support to ensure smooth daily operations.

Responsibilities include inventory supervision, event coordination, supplier liaison, and accurate reporting. Fluency in Tagalog and English is expected for seamless staff and vendor communication within the Cebu City store network.

Qualifications

• Experience in luxury retail administration and store procedures is preferred.
• Familiarity with CRM techniques and tools used for staff and customer data.
• Ability to manage documents, reports and rosters with accuracy.

Responsibilities

• Maintain store conditions up to brand standard and supervise inventory activities.
• Coordinate training events, catering and store maintenance reporting.
• Support HR processes: timesheets, onboarding and staff roster management.
• Prepare reports for Store Manager and other stakeholders.
• Handle financial tasks including petty cash, reconciliations and cash handling.
• Assist with internal controls and data accuracy across store operations.

Skills

Priority Management

Document Generation

Cash Management

Product Knowledge

Sales Administration

Data Analysis

Employee Onboarding

Team Management

Event Management

Project Management

Tools

Gemini

CRM

SAP

Microsoft Windows

Job description

The Sales Administrator plays a crucial role in administrative operations, providing vital support to the store manager and ensuring seamless coordination within the retail store. This role manages a spectrum of administrative tasks, from payroll management to project coordination, maintaining meticulous records, and facilitating effective communication among staff and external stakeholders.

Job responsibilities

Store Administration:

• Maintain store conditions up to brand standard
• Manage and supervise all inventory activities (price tagging, stock receive, discrepancies, stock take, defects, repair, delivery, transfer, buy back…)
• Take care logistics for training, events activities in store.
• Contact IT/system suppliers in case of malfunctioning or damage to any hardware/software device (terminal, phone, iPad, printer, computer, timekeeping device etc.)
• Contact suppliers/ vendors for any store maintenance issue and provide prompt update to the store manager (CCTV, safe, furniture, lighting, cleaning, pest control, night work…). Prepare maintenance report and tracking of completion deadline.
• Support in-store events
• Onsite coordination of catering location in store on actual event
• Arrange, manage and archive documents, assets in store and in warehouse
• Prepare all types of reports as requested by Store Manager

Finance and Internal Control:

• Complete Sales reconciliations: reviewing sales and tills, accounting for all differences.
• Manage petty cash and payments.
• Implement strong internal controls.

Human Resources:

• Support the store management in creating the staff planning and roster (workforce management) taking into consideration anticipated traffic flow, shift requests, commercial elements, and staff availability.
• Liaise with HR & Payroll on timesheets, overtime and other needed information.
• Manage the administration for New Hire Onboarding & Leaver process for all store employees.
• Coordinate staff activities (store visit, employee engagement activities)

Team Support:

• Be fully integrated with the store team and contribute to achieving the overall objectives of the store.
• Support the store in optimizing the team for traffic and better adapting operations to client needs (F&B, packing, payment, gift wrapping… to complete the sales).
• Respond accurately to employee queries regarding holiday, leave, etc.

Any ad-hoc duties and support as needed.

Profile

Academic / Professional Qualifications

• Speak and write fluent Tagalog and English.
• Meticulous and able to work in a fast-paced environment.
• Knowledge of Luxury business
• Understanding of store procedures and process
• Knowledge of CRM techniques and tools
• Knowledge of store operation applications (Gemini, CRM, Sap etc.)
• Knowledge of Microsoft Windows

Key Interactions (Internal & External):

• Internal: Sales Staff, Store Manager, Support functions
• Mall Management

Required Competencies/ Traits required for the role

• Hard skills: Priority Management, Document Generation, Cash Management, Product Knowledge, Collaboration, Sales Administration, Sales Support, Data analysis, Employee Onboarding, Team management, Event Management, Project Management
• Soft skills: Interpersonal Savviness, Adaptability, Brand sensitivity, Dream contribution, Client Obsessed

Bvlgariwas founded in the heart of Rome in 1884.Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
Through a pioneering vision, the company’s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiquesand hotels.
Demonstrated through its numerous philanthropic partnerships,Bvlgarideeply believes in innovating the present for a sustainable future through its commitmentto Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.