Sales Admin & Customer Support Specialist

Private Advertiser; Dasmariñas; On-site; PHP 201,000 - 279,000; Full time

Job summary

Private Advertiser in Dasmariñas, Cavite, is seeking a Sales Administrator to support the order-to-cash process on-site. The role involves handling purchase orders, issuing invoices, verifying customer and payment details, and maintaining accurate records.

You will contact customers by phone or email, compile monthly sales reports, and coordinate with internal teams to expedite orders. Strong communication and customer service are essential.

Qualifications

• College or high school diploma is required.
• Associate or bachelor's degree in business administration preferred.
• Experience in sales administration or similar role.
• Exceptional interpersonal and customer service skills.
• Advanced knowledge of administrative recordkeeping.
• Familiarity with sales reports and sales records.
• Proficiency with word processing and spreadsheet software.
• Excellent written and verbal communication skills.

Responsibilities

• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Supporting the sales department with other administrative tasks, if requested.

Skills

Interpersonal skills

Customer service

Communication skills

Data entry

Administrative accuracy

Sales reports

MS Word

MS Excel

Education

College diploma or high school diploma

Associate's or Bachelor's in business administration

Tools

MS Word

MS Excel

Job description

Private Advertiser in Dasmariñas, Cavite, is seeking a Sales Administrator to support the order-to-cash process on-site. The role involves handling purchase orders, issuing invoices, verifying customer and payment details, and maintaining accurate records.

You will contact customers by phone or email, compile monthly sales reports, and coordinate with internal teams to expedite orders. Strong communication and customer service are essential.