Safety Management System Specialist

PAL Express; Pasay; On-site; PHP 600,000 - 850,000; Full time

Job summary

PAL Express is seeking an SMS Administration Specialist/Officer to support planning, organizing, and implementing the PAL SMS program and to measure safety performance for ongoing improvement and regulatory compliance.

The role covers maintaining the Safety Manual, overseeing the Safety Library, delivering training, and coordinating with CAAP and other authorities to ensure safety standards are met across all operations.

Qualifications

• Bachelor’s degree in Engineering, Statistics, Aviation, or related field preferred.
• At least 2 years in aviation operations, maintenance, or airline SMS administration with hands-on SMS experience.
• Experience in customer support and project management, ability to lead safety initiatives and training programs.
• Strong knowledge of airline operations and regulatory procedures; excellent written and verbal communication.

Responsibilities

• Plan, organize and administer PAL SMS implementation and performance measurement.
• Manage and maintain Safety Manual (SMM) and related safety processes.
• Oversee Safety Library, hazard and risk data, and safety modules.
• Deliver SMS training programs (online and in-person) across all levels, including executives.
• Lead safety promotion initiatives through memos, bulletins and campaigns.
• Coordinate with regulatory authorities (e.g., CAAP) for compliance.
• Support risk management activities: hazard identification, mitigation, monitoring KPIs.
• Provide SMS oversight and support for PAL Express operations.
• Lead and manage safety projects aligned with safety objectives.
• Contribute to accident/incident investigations and safety committee reports.

Skills

Customer support

Project management

Safety data tools

Interpersonal skills

Presentation skills

Technical writing

Education

Bachelor’s degree in Engineering, Statistics, Aviation

Tools

AQD

Job description

• The SMS Administration Specialist/Officer assists the MGR - SMS Administration in planning, organizing, and administering the implementation of PAL SMS and measuring SMS performance to ensure continuous improvement and compliance to regulatory standards.

Major Responsibilities:

• Manage and maintain the Safety Management Manual (SMM) and related written safety processes.
• Administer the Safety Library (AQD) , overseeing safety reports, hazard and risk data, and safety modules.
• Review daily safety reports and conduct safety risk assessments in coordination with concerned departments.
• Deliver SMS training programs (online and in-person) and provide SMS guidance across all levels, including executive leadership.
• Lead safety promotion initiatives, including development of memos, bulletins, and campaign materials.
• Coordinate with regulatory authorities (e.g., CAAP) to ensure compliance with safety standards and requirements.
• Support risk management activities, including hazard identification, mitigation planning, and monitoring of safety performance indicators.
• Provide safety oversight and SMS support for PAL Express operations.
• Lead and manage safety projects and initiatives aligned with the organization's safety objectives.
• Contribute to accident/incident investigations and preparation of safety committee reports and documentation.

Who Are We Looking For?

• Bachelor’s degree in Engineering, Statistics, Aviation, or a related field is preferred.
• At least 2 years in aviation operations, maintenance, or airline Safety Management System (SMS) administration, with hands-on SMS implementation and familiarity with safety reporting tools like AQD.
• Experience in customer support and project management, with the ability to lead safety initiatives and training programs.
• Broad knowledge of airline operations, airline regulatory procedures, strong interpersonal skills, and excellent presentation and technical writing abilities.
• Skilled in using safety data tools and applying best practices in aviation safety management.