SaaS Billing Specialist | AR & Invoicing Excellence

Five9; Metro Manila; On-site; PHP 500,000 - 750,000; Full time

Benefits offered by this job

Company stocks

Annual merit increase

Night shift differential 15%

Paid Leave with Cash Conversion

HMO with dependents

Retirement Plan

Life Insurance

Internet & meal allowance for WFH

Employee Assistance Program

SSS/PhilHealth/PagIBIG/13th month

Job summary

Five9 is a leading cloud contact center software provider. Five9 seeks a Billing Specialist in Metro Manila to prepare daily billings, resolve AR issues, and collaborate with internal teams.

The role requires 3+ years of billing experience and proficiency in Excel, with NetSuite/Salesforce a plus. Applicants should have a college degree or equivalent work experience and thrive in a detail-focused, fast-paced environment on site in the Philippines.

Qualifications

• 3+ years billing experience
• SaaS/Software/Technology experience
• Complex contract review
• Proficient in MS Office, Excel
• Solid understanding of billing and financial concepts
• Strong analytical and problem-solving skills
• Excellent oral, written and interpersonal communications
• Able to work in stressful situations with firm deadlines
• High degree of accuracy and attention to detail
• Capable of making timely, independent decisions
• NetSuite and Salesforce.com experience a huge plus
• Extremely detail oriented with a keen eye for spotting errors
• Knowledgeable with processing, verifying, balancing, and adjusting transactions
• Technically savvy, advanced in Excel
• College degree or equivalent work experience

Responsibilities

• Prepare and process daily billings to ensure client invoices are accurate and timely
• Research and resolve billing, credit and accounts receivable issues
• Review and reconcile account balances in Accounts Receivable
• Interface with internal customer service and support organizations on customer inquiries
• Assess current billing operations and suggest improvements
• Collaborate with AP and AR for ad-hoc projects

Skills

Billing experience

SaaS experience

Contract review

Excel

Billing concepts

Analytical skills

Communications

Detail oriented

Decision making

NetSuite

Salesforce

Education

College degree

Tools

NetSuite

Salesforce

Job description

Five9 is a leading cloud contact center software provider. Five9 seeks a Billing Specialist in Metro Manila to prepare daily billings, resolve AR issues, and collaborate with internal teams.

The role requires 3+ years of billing experience and proficiency in Excel, with NetSuite/Salesforce a plus. Applicants should have a college degree or equivalent work experience and thrive in a detail-focused, fast-paced environment on site in the Philippines.