RPG Developer & IBM i Support Engineer

Xurpas Inc; Taguig; On-site; PHP 400,000 - 800,000; Full time

Job summary

Xurpas Inc is seeking an Application Support Engineer in Taguig, Philippines. The role focuses on investigating and resolving issues across key business systems, analyzing system behaviors, and maintaining reliability of software components supporting critical business functions.

You will monitor systems, collaborate with the team, and provide timely solutions to maintain performance and user satisfaction. Strong IBM System i skills and effective communication are essential for success.

Qualifications

• Must have 3-5 years of experience in IBM System i (AS/400) RPG IV.
• Strong understanding of system diagnostics and troubleshooting techniques.
• Experience with software maintenance and support processes.
• Ability to analyze complex system issues and develop effective solutions.
• Familiarity with database management and query optimization related to IBM System i environments.
• Good communication skills to facilitate collaboration and knowledge sharing.

Responsibilities

• Expected to build Knowledge and support the team.
• Participate in Problem Solving discussions.
• Collaborate with colleagues to share insights and improve team effectiveness.
• Document findings and solutions to contribute to the knowledge base.
• Assist in identifying potential system improvements and enhancements.
• Communicate effectively with stakeholders to understand and address their concerns.
• Support the implementation of corrective actions and preventive measures.

Skills

Diagnostics & Troubleshooting

Software maintenance & support

Effective communication

Knowledge sharing

Tools

IBM System i (AS/400) RPG IV

DB management & query optimization (IBM System i)

Job description

Xurpas Inc is seeking an Application Support Engineer in Taguig, Philippines. The role focuses on investigating and resolving issues across key business systems, analyzing system behaviors, and maintaining reliability of software components supporting critical business functions.

You will monitor systems, collaborate with the team, and provide timely solutions to maintain performance and user satisfaction. Strong IBM System i skills and effective communication are essential for success.