Room Attendant

Sotogrande Hotel and Resort Group; Subic; On-site; PHP 167,000 - 223,000; Full time

Job summary

Sotogrande Hotel and Resort Group is seeking a dedicated Housekeeping Attendant in Subic, Philippines. The role focuses on cleaning and maintaining guest rooms to high standards, replenishing supplies, and ensuring rooms are ready for occupancy.

Responsibilities include sanitizing bathrooms, reporting maintenance, and coordinating with Front Office for room status and special requests. The ideal candidate values guest privacy, safety, and professional conduct in a hotel setting.

Responsibilities

• Clean and maintain guest rooms to hotel standards.
• Make beds, change linens, replace towels, and replenish amenities.
• Sanitize bathrooms and clean all surfaces.
• Dust, vacuum, sweep, mop, and maintain surfaces inside rooms.
• Report damages or maintenance concerns to supervisor.
• Replenish toiletries and guest supplies as needed.
• Ensure rooms are presentable before occupancy.

Job description

• Clean and maintain assigned guest rooms according to hotel standards and procedures.

• Make beds, change bed linens, replace towels, and replenish room amenities.

• Clean and sanitize bathrooms, including toilets, sinks, showers, mirrors, and floors.

• Dust, vacuum, sweep, mop, and clean all surfaces and areas inside guest rooms.

• Check rooms for damages, missing items, or maintenance concerns and report them immediately to the supervisor.

• Replenish toiletries, drinking water, tissue, and other guest supplies as needed.

• Ensure that guest rooms are properly arranged and presentable before being released for occupancy.

• Follow proper procedures when handling lost and found items.

• Maintain cleanliness and organization of housekeeping carts, equipment, and supplies.

• Follow proper procedures for handling cleaning chemicals and housekeeping equipment.

• Respect guest privacy and maintain confidentiality regarding guest information.

• Respond politely and professionally to reasonable guest requests and concerns.

• Coordinate with the Front Office and Housekeeping Supervisor regarding room status and special guest requests.

• Observe hotel policies, safety procedures, grooming standards, and proper workplace conduct.

• Perform other housekeeping-related duties as assigned by the supervisor or management.