Room Attendant

My Inn; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading hotel establishment in Quezon City is seeking a Housekeeping Attendant responsible for maintaining clean and sanitary guest rooms and common areas. The ideal candidate will have good communication skills and the ability to work flexible hours. Responsibilities include cleaning rooms and providing professional service to guests, ensuring a positive experience.

Qualifications

• Attention to detail and a high standard of cleanliness.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Clean and tidy guest rooms according to the hotel standards.
• Provide courteous and professional service to guests.
• Use and maintain cleaning equipment and supplies properly.

Skills

Attention to detail

Good communication skills

Ability to work independently

Ability to work as part of a team

Physical stamina

Education

High school diploma or equivalent

Job description

The Housekeeping Attendant is responsible for maintaining a clean, sanitary, comfortable, and tidy environment for the hotel guests. The attendant ensures guest rooms and common areas are cleaned to the highest standards to enhance guest satisfaction and contribute to a positive experience.

Room Cleaning

• Clean and tidy guest rooms according to the hotel standards.
• Make beds, change linens, and replace towels.
• Dust and polish furniture and fixtures.
• Clean windows, mirrors, and other glass surfaces.
• Clean and disinfect bathrooms, including toilets, sinks, showers, tubs and sweep/mop floors.
• Replenish guest room supplies such as toiletries

Common Areas Maintenance

• Clean and maintain common areas including lobbies, hallways, and restrooms.
• Empty trash receptacles and dispose of waste properly.
• Ensure the cleanliness and organization of housekeeping carts and storage areas.

Guest Interaction

• Provide courteous and professional service to guests.
• Respond promptly to guest requests and inquiries.
• Report any guest complaints or concerns to the supervisor for resolution.

Equipment and Supplies Management

• Use and maintain cleaning equipment and supplies properly.
• Report any maintenance issues or equipment malfunctions to the supervisor.
• Monitor inventory levels and request replenishments when necessary.
• Assist with laundry duties as needed.
• Perform additional tasks as assigned by the supervisor.

Safety and Compliance

• Follow all health and safety regulations.
• Adhere to company policies and procedures.
• Report any suspicious activities or safety hazards to the supervisor.
• Participate in training and development programs.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping or cleaning experience is preferred but not required.
• Attention to detail and a high standard of cleanliness.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to work flexible hours, including weekends and holidays.
• Reliable transportation to and from work.
• Physical stamina and ability to perform manual tasks. Ability to lift, carry, stand, walk, bend, and kneel for extended periods.