Room Attendant

My Inn; Makati; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local hotel is seeking a Housekeeping Attendant responsible for maintaining clean and tidy guest rooms and common areas. The ideal candidate will provide professional service, follow safety regulations, and have a keen attention to detail. Previous experience is preferred but not mandatory. This role requires physical stamina and the ability to work flexible hours.

Qualifications

• Previous housekeeping or cleaning experience is preferred but not required.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Clean and tidy guest rooms according to the hotel standards.
• Provide courteous and professional service to guests.
• Follow all health and safety regulations.

Skills

Attention to detail

Communication skills

Physical stamina

Education

High school diploma or equivalent

Job description

Overview

The Housekeeping Attendant is responsible for maintaining a clean, sanitary, comfortable, and tidy environment for the hotel guests. The attendant ensures guest rooms and common areas are cleaned to the highest standards to enhance guest satisfaction and contribute to a positive experience.

Room Cleaning

• Clean and tidy guest rooms according to the hotel standards.
• Make beds, change linens, and replace towels.
• Dust and polish furniture and fixtures.
• Clean windows, mirrors, and other glass surfaces.
• Clean and disinfect bathrooms, including toilets, sinks, showers, tubs and sweep/mop floors.
• Replenish guest room supplies such as toiletries

Common Areas Maintenance

• Clean and maintain common areas including lobbies, hallways, and restrooms.
• Empty trash receptacles and dispose of waste properly.
• Ensure the cleanliness and organization of housekeeping carts and storage areas.

Guest Interaction

• Provide courteous and professional service to guests.
• Respond promptly to guest requests and inquiries.
• Report any guest complaints or concerns to the supervisor for resolution.

Equipment and Supplies Management

• Use and maintain cleaning equipment and supplies properly.
• Report any maintenance issues or equipment malfunctions to the supervisor.
• Monitor inventory levels and request replenishments when necessary.
• Assist with laundry duties as needed.
• Perform additional tasks as assigned by the supervisor.

Safety and Compliance

• Follow all health and safety regulations.
• Adhere to company policies and procedures.
• Report any suspicious activities or safety hazards to the supervisor.
• Participate in training and development programs.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping or cleaning experience is preferred but not required.
• Attention to detail and a high standard of cleanliness.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to work flexible hours, including weekends and holidays.
• Reliable transportation to and from work.
• Physical stamina and ability to perform manual tasks. Ability to lift, carry, stand, walk, bend, and kneel for extended periods.