Room Attendant

My Inn; Laguna; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Performance Bonus

Holiday Gifts

Parking Space

Job summary

A hospitality establishment in Laguna is seeking a Housekeeping Attendant responsible for ensuring guest rooms and common areas are clean and tidy. The ideal candidate will have 1-3 years of experience and must possess strong customer service and interpersonal skills. Join our team and help enhance guest satisfaction through excellent service and attention to detail.

Qualifications

• 1-3 years of experience in housekeeping or related field.

Responsibilities

• Maintain a clean, sanitary environment for hotel guests.
• Ensure guest rooms and common areas are cleaned to the highest standards.
• Provide courteous and professional service to guests.

Skills

Customer Service

Interpersonal Skills

Customer Relationship Management

Education

High school/ Senior High school graduate

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Holiday Gifts, Incentives

Benefits

Parking Space

Responsibilities

• The Housekeeping Attendant is responsible for maintaining a clean, sanitary, comfortable, and tidy environment for the hotel guests. The room attendant ensures guest rooms and common areas are cleaned to the highest standards to enhance guest satisfaction and contribute to a positive experience. The room attendant ensures guest rooms and common areas are cleaned to the highest standards to enhance guest satisfaction and contribute to a positive experience.
• Room Cleaning
• Clean and tidy guest rooms according to the hotel standards.
• Make beds, change linens, and replace towels.
• Dust and polish furniture and fixtures.
• Clean windows, mirrors, and other glass surfaces.
• Clean and disinfect bathrooms, including toilets, sinks, showers, tubs and sweep/mop floors.
• Replenish guest room supplies such as toiletries
• Common Areas Maintenance
• Clean and maintain common areas including lobbies, hallways, and restrooms.
• Empty trash receptacles and dispose of waste properly.
• Ensure the cleanliness and organization of housekeeping carts and storage areas.
• Guest Interaction
• Provide courteous and professional service to guests.
• Respond promptly to guest requests and inquiries.
• Report any guest complaints or concerns to the supervisor for resolution.
• Equipment and Supplies Management
• Use and maintain cleaning equipment and supplies properly.
• Report any maintenance issues or equipment malfunctions to the supervisor.
• Monitor inventory levels and request replenishments when necessary.
• Assist with laundry duties as needed.
• Perform additional tasks as assigned by the supervisor.
• Safety and Compliance
• Follow all health and safety regulations.
• Adhere to company policies and procedures.
• Report any suspicious activities or safety hazards to the supervisor.
• Participate in training and development programs.
• High school/ Senior High school graduate
• 1 -3 years of experience

Customer Service Interpersonal Skills Customer Relationship Management

Working Location

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