RN Clinical Services Analyst - Patient Care & Appeals Pro

Accenture in the Philippines; Taguig; On-site; PHP 420,000 - 600,000; Full time

Job summary

Accenture in the Philippines is seeking a Health Clinical Services Senior Analyst to support clinical and care coordination activities. The role requires an active RN license (US preferred) and at least 3 months of RN experience in inpatient or outpatient settings.

Strong English communication and computer literacy are essential for handling calls and patient interactions. Candidates must be eligible to live and work in the Philippines with the ability to work in a return-to-office setup in

Qualifications

• BSN or GNM nursing degree or diploma completed.
• Active RN license with direct patient care experience.
• Minimum 3 months clinical experience (480 hours).
• US RN license and state licensure where required.
• Clinical settings include inpatient or outpatient care.
• Excellent English communication skills and computer literacy.
• Experience in medical or insurance field preferred.
• UM or related case management experience is a plus.

Responsibilities

Skills

Empathy

Listening

Phone etiquette

Customer service

Medical terminology

ICD-9/ICD-10 knowledge

Education

BSN/GNM Diploma or Nursing Degree

Job description

Accenture in the Philippines is seeking a Health Clinical Services Senior Analyst to support clinical and care coordination activities. The role requires an active RN license (US preferred) and at least 3 months of RN experience in inpatient or outpatient settings.

Strong English communication and computer literacy are essential for handling calls and patient interactions. Candidates must be eligible to live and work in the Philippines with the ability to work in a return-to-office setup in