Senior RN Clinical Services Analyst

Hammerjack Pty Ltd; Taguig; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Accenture Philippines is seeking a Health Clinical Services Senior Analyst in Taguig to support on-site clinical operations. The role requires nursing credentials, licensure, and direct patient care experience across inpatient or outpatient settings.

You will coordinate with healthcare teams, maintain high service standards, and ensure compliance with clinical coding and insurance processes. Strong English communication and customer-service mindset are essential for success in this

Qualifications

• Registered Nurse with active license and direct patient care experience.
• Experience in clinical settings: inpatient or outpatient clinics.
• Knowledge of ICD-9/10 and CPT coding is preferred.

Responsibilities

• Provide direct patient care in clinical settings, ensuring high-quality service.
• Support medical and insurance-related processes with accuracy and care.
• Communicate effectively with patients and team members in English.
• Maintain compliance with clinical policies and documentation standards.
• Handle voice/account interactions with professional phone etiquette.

Skills

RN license

Clinical nursing experience

English communication

Phone etiquette

Customer service focus

ICD-9/10 CPT knowledge

Empathetic listening

Education

BSN / GNM / Diploma in Nursing

Current US RN license

Job description

Accenture Philippines is seeking a Health Clinical Services Senior Analyst in Taguig to support on-site clinical operations. The role requires nursing credentials, licensure, and direct patient care experience across inpatient or outpatient settings.

You will coordinate with healthcare teams, maintain high service standards, and ensure compliance with clinical coding and insurance processes. Strong English communication and customer-service mindset are essential for success in this