Take Your Conflicts Career From Expertise to Strategic Leadership
You've developed deep conflicts expertise. Now put it to work at a broader level. As a Risk & Compliance Team Lead, you'll combine technical judgment with people leadership to navigate complex assessments, regulatory requirements, escalations, and high-risk decisions while building stronger capability across the team. Your influence will improve consistency, quality, and confidence behind critical outcomes. Grow with award-winning Emapta through meaningful international exposure, professional development, long-term career stability, and opportunities designed to help accomplished specialists become increasingly influential leaders.
Snapshot
Employment Type: Full-time
Work Setup: Onsite, Makati
Salary: Up to PHP 207,000
Shift: Day Shift, Weekends Off
Qualifications
- Minimum 7 years of hands-on experience focused on conflicts management
- At least 2-3 years of people leadership exposure, including supervision, coaching, mentoring, or team development
- Solid understanding of conflicts principles, regulatory expectations, professional conduct, governance, and risk evaluation
- Degree-level education or a comparable professional qualification
- Demonstrated capability to examine sensitive or complex issues and recommend practical actions based on risk
- Experience handling conflicts through review, analysis, documentation, resolution, and escalation
- Proven track record of improving team effectiveness, reinforcing quality, and supporting consistent delivery
- Strong capability in research, analysis, problem-solving, stakeholder communication, and decision-making
- Competent in Microsoft Word, Excel, and Outlook
- Organized, discreet, and detail-focused, with the ability to manage sensitive information, multiple priorities, and demanding deadlines
- Experience working with international teams, cross-border processes, or multi-location operations is highly regarded
- Background should reflect dedicated conflicts work beyond general AML, KYC, compliance, or enterprise risk responsibilities
- Familiarity with Intapp or comparable conflicts, workflow, risk, or onboarding systems is preferred; shared services exposure is beneficial
Responsibilities
- Coordinate activities across regional teams to support smooth handovers and consistent service
- Mentor junior team members and strengthen consistency in review quality, procedures, and documentation
- Lead conflicts reviews and determine potential areas of concern requiring further assessment
- Develop concise reports and recommendations to support management decisions
- Provide clear conflicts-related advice to senior stakeholders and cross-functional teams
- Help improve conflicts workflows, training resources, knowledge sharing, and quality controls
- Handle escalated cases and guide complex matters toward timely, well-supported resolution
- Maintain strong working relationships while promoting sound governance, compliance, and service delivery
- Interpret findings and recommend appropriate actions based on risk, policy, and regulatory considerations
- Keep policies, records, and supporting materials accurate, current, and audit-ready
Benefits
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Day Shift schedule
- Fixed weekends off
- Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Join the Top 1% Talent. A Better Career. A Better Life.
Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.