Risk Analyst Supervisor

Webzoid System Solutions Corporation; Parañaque; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Webzoid System Solutions Corporation in Parañaque City seeks a Risk Analyst Supervisor to lead fraud risk analysis and oversee a team of risk officers. You will identify, assess, and mitigate potential risks to support strategic objectives while ensuring regulatory compliance and strong platform security.

The role requires excellent communication and organizational skills. The ideal candidate will have 5+ years in risk management, compliance, or internal audit, with BPO exposure (local gaming

Qualifications

• In-depth knowledge of fraud detection and risk management practices.
• Strong proficiency in MS Office and Google Suite.
• Experience in risk management, compliance, or internal audit.
• Minimum 1 year in a supervisory or team-lead role.
• Good command of written and spoken English and Filipino.

Responsibilities

• Lead and supervise a team of risk officers or analysts.
• Oversee risk analysis efforts to mitigate potential fraud and regulatory risk.
• Investigate and resolve fraud incidents on the platform.
• Communicate with users involved in suspected fraud promptly.
• Ensure compliance with regulatory measures during investigations.
• Develop and implement procedures to detect and prevent fraud.
• Monitor organizational risk across departments and report findings.

Skills

Fraud & Risk Management

MS Office

Google Suite

BPO Experience

Supervisory Skills

Tools

Fraud Detection Tools

Job description

About the role

Webzoid System Solutions Corporation is seeking a talented Risk Analyst Supervisor to join our dynamic team in our Paranaque City office. This full-time position is responsible for leading and overseeing our risk analysis efforts, ensuring the company maintains a robust risk management framework. As the Risk Analyst Supervisor, you will play a crucial role in identifying, assessing and mitigating potential risks to support the company's strategic objectives.

What you’ll be doing:

• Consistently utilize the established standard operating procedures during fraud investigation to minimize the risk of fraudulent activities on the platform.
• Conducts thorough analyses of user information and activities and monitors user behavior to identify any unusual activity to protect the company from any fraudulent transactions.
• Communicates directly with users that are indicative of fraud in a timely and efficient manner.
• Investigates and resolves instances of fraud on the platform while ensuring compliance to regulatory measures.
• Recommends measures to detect and prevent fraud activities to protect the company from any risk.
• Supervise and support a team of risk officers or analysts. Monitor and evaluate organizational risks across departments.
• Responsible for minimizing the risk of fraudulent activity on the platform by analyzing user data and identifying potential fraud patterns.

What we’re looking for:

• In-depth understanding of entire MS Office and Google Suite.
• Excellent organization and multi-tasking skills.
• Professional level in verbal and written communication skills.
• Knowledgeable on Fraud and Risk Management.
• Excellent organizational, interpersonal, and multitasking skills.
• Preferably, with at least five (5) year experience in risk management, compliance, or internal audit.
• Minimum of three (3) year BPO (Preferred Local Gaming) experience is an advantage.
• At least 1 year in a supervisory or team lead role.
• Good command of interpreting written English and Tagalog language.
• Can naturally converse verbally using English and Tagalog language.

Join our dynamic team and be part of a company that values professionalism, growth, and customer satisfaction. If you’re passionate about delivering excellent service and ready to take the next step in your career—we want to hear from you!