Reverse Logistics Manager - E-Commerce Returns & Inventory

Watsons Personal Care Stores (Philippines), Inc.; Biñan; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Watsons Personal Care Stores (Philippines), Inc. is seeking a Manager, Reverse Logistics to lead end-to-end reverse flow across stores, distribution centers, and ecommerce, driving efficiency and accuracy in returns handling, disposition, and inventory recovery.

You will oversee KPI tracking, cross-functional collaboration with Supply Chain, Finance, and Customer Experience, and coach teams to deliver cost optimization and superior service while ensuring compliance with procedures.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Engineering, Business Administration, or related field.
• 8–10 years of experience in logistics, warehousing, fulfillment, or distribution operations with leadership.
• Strong background in reverse logistics, inventory control, and e-commerce fulfillment.

Responsibilities

• Lead end-to-end reverse logistics processes, including returns, recalls, and inventory recovery.
• Develop strategies to improve efficiency, turnaround times, and disposition.
• Establish controls for accurate receiving, inspection, and reporting of returns.

Skills

Leadership

Analytical thinking

Process improvement

Stakeholder management

Logistics operations

WMS/ERP knowledge

Education

Bachelor's degree in Supply Chain Management, Logistics, Engineering, Business Administration, or related field

Tools

WMS

ERP systems

Job description

Watsons Personal Care Stores (Philippines), Inc. is seeking a Manager, Reverse Logistics to lead end-to-end reverse flow across stores, distribution centers, and ecommerce, driving efficiency and accuracy in returns handling, disposition, and inventory recovery.

You will oversee KPI tracking, cross-functional collaboration with Supply Chain, Finance, and Customer Experience, and coach teams to deliver cost optimization and superior service while ensuring compliance with procedures.