Revenue Operations Specialist - Graveyard Shift (Hybrid)

Xerox Philippines; Metro Manila; Ibrido; PHP 420.000 - 660.000; Tempo pieno

Descrizione del lavoro

Xerox Philippines is seeking a Sales Operations Specialist to support post‑sales and Order‑to‑Cash processes, ensuring accurate billing and timely collections. The role interfaces with Sales, Finance, and Operations to maintain revenue flow and customer satisfaction.

The ideal candidate has a Finance/Accounting or related degree, 2–3 years in Finance Operations or O2C, strong ERP and Excel skills, and excellent English communication. Graveyard shift may be required with onsite training.

Competenze

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 2–3 years of experience in Finance Operations, O2C, AR, Billing, Collections, Sales Support, or Customer Service.
• Knowledge of Order‑to‑Cash processes, invoicing, billing, credits, rebills, collections, and payment resolution.

Mansioni

• Support post‑sales activities including order management, billing support, and customer issue resolution.
• Monitor and follow up on open orders, providing updates on order status, backorders, and shipment information.
• Coordinate with Accounting to ensure complete and accurate billing documentation is submitted on time.
• Research and resolve billing, invoicing, and payment‑related issues.
• Manage accounts receivable activities and assist in collections efforts for assigned customer accounts.

Conoscenze

Customer service

Analytical skills

Organizational skills

English communication

Formazione

Bachelor's degree in Finance/Accounting/Business Administration

Strumenti

ERP systems

Microsoft Excel

Descrizione del lavoro

Xerox Philippines is seeking a Sales Operations Specialist to support post‑sales and Order‑to‑Cash processes, ensuring accurate billing and timely collections. The role interfaces with Sales, Finance, and Operations to maintain revenue flow and customer satisfaction.

The ideal candidate has a Finance/Accounting or related degree, 2–3 years in Finance Operations or O2C, strong ERP and Excel skills, and excellent English communication. Graveyard shift may be required with onsite training.