Revenue Operations Specialist

Jobs360; Philippines; Hybrid; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

HMO Coverage

Leave Credits provided

Social Passion Clubs

Engaging Monthly Events

Silver Referral Incentives

Statutory Benefits

Job summary

Shore360 is hiring a Revenue Operations Specialist to own the systems, data and automation behind our sales and marketing engine. You’ll keep HubSpot clean, build workflows to move leads to the right rep, and use AI to reduce manual work.

You’ll report to the Head of Marketing and collaborate with sales, CS and leadership across Australia, North America, and beyond. This role is about optimization, not just task execution—bringing strategic thinking, identifying gaps, and making recommendations

Qualifications

• 3+ years in RevOps, sales ops or marketing ops, ideally at a B2B SaaS company.
• Strong, hands-on HubSpot experience: workflows, reporting and data management.
• Experience using AI tools to automate real work, not just experiments.

Responsibilities

• Own and optimise HubSpot as the single source of truth, including data hygiene and pipelines.
• Review workflows for lead routing and assignment across regions.
• Ensure every lead is followed up and records stay clean in the pipeline.
• Test the free trial end-to-end and route sign-ups to the right rep.
• Map whitespace in markets and assign accounts to sales reps.
• Refine lead scoring and MQL/SQL definitions with sales/marketing.
• Enrich data via Apollo and sync with HubSpot for campaigns and outreach.
• Run outbound campaigns in Apollo and HubSpot; track conversions.
• Own JustCall system: lists, HubSpot sync, call reporting.
• Collaborate with Customer Success on onboarding, adoption, renewal and upsell campaigns.
• Build scalable channel/partner processes in HubSpot with tracking and attribution.
• Improve proposal template system for quick, on-brand outreach.
• Identify and automate manual work with AI and automation.
• Own reporting dashboards for pipeline, conversion, follow-up and campaign performance.
• Connect HubSpot with Teams and Power Automate for event triggers.
• Evaluate new tools, run trials and document cost/fit recommendations.
• Document processes so the team can operate without constant supervision.

Skills

HubSpot

AI Tools

Data quality

Cross-functional

Reporting dashboards

Automation

SQL

Python

Tools

Apollo

HubSpot

JustCall

Microsoft Teams

Power Automate

MCP

Job description

About the job Revenue Operations Specialist

About Shore360:

Shore360 is a 100% Australian-owned BPO firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.

About MYBOS

MYBOS is building management software used by building managers, facility managers and strata teams to run their buildings day to day: work orders, assets, residents and compliance in one place. We're based in Sydney and growing in Australia, the US and Canada.

The role

We're hiring a Revenue Operations Specialist to own the systems, data and automation behind our sales and marketing engine. You'll keep HubSpot clean and trusted, build the workflows that move leads to the right rep fast, and use AI tools to take manual work off the team's plate.

You'll report to the Head of Marketing and work closely with sales, customer success and leadership. Much of our stack is already in place. This role is about making it work harder: optimising what we have, fixing what slows the team down and adding AI where it saves real time.

This isn't an order-taker role. We want a strategic thinker who questions how things are done, spots what's missing and comes to us with recommendations, not just completed requests.

What you'll do

• Own and optimise our existing HubSpot setup as the single source of truth: properties, pipelines, lifecycle stages, permissions and data hygiene, including finding and merging duplicate contacts, companies and deals
• Review and optimise our existing workflows for lead routing, assignment, reassignment and follow-up across our regions
• Make sure every lead gets followed up: track response times and untouched leads, flag gaps to sales managers, and keep records clean as they move through the pipeline
• Test the free trial process end to end and make sure it's followed: every sign-up tracked in HubSpot, routed to the right rep and followed up on time
• Map the white space in our markets, the accounts and buildings we're not yet working, and make sure every one is assigned to a sales rep
• Refine lead scoring and MQL/SQL definitions with sales and marketing, then keep them honest
• Build the best contact and account data in our industry: enrich and deduplicate it through Apollo, keep it synced with HubSpot, and make it the fuel for every campaign and sales outreach
• Run outbound campaigns for sales: build target lists, set up sequences in Apollo and HubSpot, and track what converts
• Own and optimise our calling system, JustCall: call lists, HubSpot sync and call reporting
• Work with Customer Success on customer outreach: onboarding, adoption, renewal and upsell campaigns, plus the data to target them
• Build a scalable channel and partnership process in HubSpot: partner records, referral tracking, attribution and reporting that holds up as we add more partners
• Own and improve the proposal template system so reps can send accurate, on-brand proposals quickly
• Find the manual work across sales and marketing and replace it with AI and automation: account research, enrichment, email drafting, call summaries and reporting
• Own sales and marketing reporting: dashboards and regular reports on pipeline, conversion, follow-up and campaign performance, in plain terms leadership can act on
• Connect HubSpot with tools like Microsoft Teams and Power Automate so the right people hear about the right events
• Evaluate new tools, run trials and make clear recommendations on cost and fit
• Document processes so the team can use the systems without needing you in the room

What you’ll bring

• 3+ years in RevOps, sales ops or marketing ops, ideally at a B2B SaaS company
• Strong, hands-on HubSpot experience: workflows, custom properties, reporting and data management (Admin certification a plus)
• Practical experience using AI tools such as Claude, ChatGPT or AI features in your CRM to automate real work, not just experiments
• Experience building AI agents or connecting AI tools to business systems (for example via APIs or MCP)
• Hands-on experience with Apollo: prospecting, enrichment, sequences and the HubSpot integration
• A sharp eye for data quality and the patience to fix it at the source
• Comfort scoping a problem, building the fix and shipping it without heavy direction

Nice to Have

• Basic SQL, Python or scripting
• Experience supporting sales teams across multiple regions or time zones, including North America
• Background in proptech, property management or facilities software

Experience with website visitor identification and intent data

Minimum Qualifications

Tertiary qualifications or equivalent experience

• Good understanding of computer systems (hardware, software, and applications), mobile devices, and other tech products

Excellent problem-solving and logical aptitude

Analytical Mindset

Excellent written and verbal communication skills

Understanding of networks, databases, and other technology

Work experience in technical writing of software documentation

You'll have real ownership from day one. We're moving from a sales-led to a more product-led model, and the systems you build will shape how we grow in Australia and North America. You'll work with a small team that moves quickly and is open to trying new tools.

HMO Coverage

Leave Credits provided

Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day: Photography Club, Dance Club, Fitness Club, Book Club, Music Club

Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards

Silver Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.

Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays

Work Set Up:

Hybrid

Work Schedule: Monday to Friday, 7:00 am to 4:00 pm