Retail Territory Manager

Oman Shell; Philippines; On-site; PHP 1,200,000 - 1,900,000; Full time

Benefits offered by this job

Flexible working hours

Remote/mobile working possibility

Competitive salary progression

Paid parental leave

Diversity & inclusion focus

Job summary

Shell Pilipinas Corporation seeks a Regional Territory Manager to grow a network of Shell mobility sites across the Philippines. You will lead retailer partnerships, drive sales, optimize pricing and planning, and ensure HSSE standards and customer experience excellence.

Expect active field leadership, recruitment and development of staff, and collaboration with finance, marketing, and operations to deliver sustainable performance and growth across fuels, convenience retail, and lubricants.

Qualifications

• Strong capabilities in sales, negotiation, and value-based selling.
• Channel management and route-to-market strategy execution.
• Commercial and financial acumen with knowledge of value chain.
• Experience in FMCG or retail operations is advantageous.

Responsibilities

• Drive territory growth in value, volume, reputation, and brand equity.
• Lead retailer performance to hit Customer Commitment and S&O targets.
• Develop Territory and Retailer Master Plans to optimize network performance.
• Strengthen HSSE culture and ensure safety and standards compliance.
• Coach staff, recruit and develop retailer talent, and manage training.
• Deliver sales and profitability targets including pricing and planning.
• Identify growth opportunities across fuels, convenience, and lubricants.
• Collaborate with cross-functional teams to meet business objectives.
• Monitor P&L and close performance gaps with stakeholders.
• Monitor competition and implement countermeasures.

Skills

Sales

Negotiation

Value-based selling

Channel management

Forecasting & planning

Customer experience

Education

Business degree or related field

Tools

MS Excel

CRM tools

Job description

What’s the role

A Regional Territory Manager is responsible for driving sustainable business growth across a network of retail sites while ensuring a consistently high-quality customer experience. The role involves leading and supporting retail partners to achieve sales, operational, and service excellence through strong performance management, coaching, and strategic planning. It also focuses on strengthening safety culture, developing people capabilities, and ensuring compliance with operational and company standards. Additionally, the position requires identifying growth opportunities, optimizing financial performance, and collaborating with cross‑functional teams to deliver overall business objectives.

What you’ll be doing

• Drive territory growth in value, volume, reputation, and brand equity while ensuring best‑in‑class customer experience across all Shell mobility sites
• Lead and manage retailer performance to deliver Customer Commitment and Sales & Operations targets, including coaching underperforming sites
• Develop and execute Territory and Retailer Master Plans to optimize network performance
• Strengthen HSSE culture by ensuring full compliance with safety, operational, and Shell Business Principles standards
• Enhance customer satisfaction by improving staff capability and leveraging customer feedback
• Build retailer capability and succession pipelines, including involvement in recruitment, training, and development
• Deliver sales and profitability targets, including district planning, pricing optimization, and retailer business planning
• Identify and capture growth opportunities across Fuels, Convenience Retail, and Lubricants
• Partner with retailers to grow their businesses while maximizing Shell’s performance through innovative initiatives
• Monitor financial performance, including reviewing P&L statements and closing performance gaps
• Collaborate cross‑functionally with internal stakeholders (Network, Marketing, Finance, HR, Supply, etc.)
• Ensure competitive pricing and market responsiveness, including tracking competitor activity and executing countermeasures
• Implement marketing and operational initiatives to drive compliance and performance at site level
• Manage risk and financial controls, including credit compliance and system utilization
• Optimize supply and inventory to maintain stock availability and meet demand
• Oversee site standards and expansion initiatives, including HSCs, car wash facilities, and lubricant compliance
• Execute field activities effectively, including structured site visits and active forecourt selling programs

What You Bring

We are looking for candidates with strong capabilities in: Sales, negotiation, and value‑based selling Channel management and route‑to‑market strategy execution Partner development and value proposition design Commercial and financial acumen, including a solid understanding of the value chain Customer experience management and retail operations, including adherence to HSSE standards Site operations and compliance with retail best practices Experience in the FMCG industry is considered a strong advantage. We also welcome applications from fresh graduates with excellent academic credentials. Successful candidates should be open to relocation and assignment across the Philippines, especially in areas outside Metro Manila, Cebu, and Davao.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values‑led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performer related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non‑birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world.

We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we’re working towards that goal, click here. We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell in The Philippines

Shell Pilipinas Corporation (SPC) is primarily engaged in the importation and marketing of gasoline, diesel, jet fuel, fuel oil, lubricants, bitumen, and other petroleum products. We are led by an experienced management team supported by a highly skilled and highly motivated workforce. Our organizational structure is based on a lean and fit‑for‑purpose design, which facilitates a high level of employee empowerment and engagement between management and front‑liners. PSPC has been able to retain and develop talent through our commitment and focus on people.

DISCLAIMER

Disclaimer: Certain positions within the organization may be subject to post‑employment restrictions, including non‑compete obligations. Additional details will be provided during the recruitment process where applicable. Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Shell is an Equal Opportunity Employer

Shell is an Equal Opportunity Employer. AI is an integral part of today’s recruitment landscape. It can assist in refining ideas, improving clarity, and supporting interview preparation—provided your application remains authentic and reflects your true experience. AI must not be used to fabricate, falsify, or misrepresent any information. Review our full guidelines. You can be a part of the future of energy. Together at Shell, we are transitioning to become a net‑zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you’ll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together. #PowerYourProgress Visit our careers site Shell has a bold goal: to become one of the world’s most diverse and inclusive companies, a place where everyone – from our employees to our customers, partners and suppliers – feels valued, respected, and has a strong sense of belonging. Find out more about DE&I at Shell Shell is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries. Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people. Learn more about our purpose and strategy “If you need any assistance or support while applying for a job, please contact us at [e-mail]”