Retail Store Supervisor: Lead Team, Elevate Sales

Konvy Beauty Philippines; Metro Manila; On-site; PHP 312,000 - 424,000; Full time

Job summary

Konnet International Philippines, Inc. is seeking a Store Supervisor to oversee daily retail operations, drive sales, manage inventory, and ensure excellent customer service across our Metro Manila stores.

You will lead store teams, monitor KPIs, uphold visual merchandising standards, schedule shifts, and coordinate with the Store Manager to optimize store performance. The role requires 2–3 years in retail operations, willingness to work six days, weekends, and holidays, and proficiency in MS

Qualifications

• Bachelor's degree in Business Administration or a related field.
• 2–3 years in retail operations, with supervisory experience.
• Experience in FMCG/beauty, retail, or store operations preferred.
• Willingness to work six days, weekends, and holidays.

Responsibilities

• Supervise daily store operations to ensure efficiency and compliance with company standards.
• Support the Store Manager in achieving sales targets and KPIs.
• Lead, guide, and motivate store personnel to deliver excellent customer service and achieve sales objectives.
• Monitor staff attendance, performance, productivity, and adherence to work schedules.
• Provide on-the-job coaching and support to team members to improve performance and develop skills.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Monitor inventory levels and ensure proper stock handling to minimize losses and discrepancies.
• Oversee receiving, replenishment, stock transfers, and stocktaking activities.
• Ensure proper execution of visual merchandising standards and promotional campaigns.
• Monitor store cleanliness, organization, and overall presentation per standards.
• Ensure compliance with company policies, SOPs and health & safety requirements.
• Assist in preparing daily, weekly, and monthly sales, inventory, and operational reports.
• Coordinate with the Store Manager and relevant departments to address operational concerns and improve performance.
• Perform other related duties as assigned by the Store Manager or management.

Skills

Leadership

Customer service

Inventory management

Team supervision

Communication

MS Office

POS systems

Education

Bachelor's degree in Business Administration, Marketing, Retail Management, or related field

Tools

POS systems

MS Office

Job description

Konnet International Philippines, Inc. is seeking a Store Supervisor to oversee daily retail operations, drive sales, manage inventory, and ensure excellent customer service across our Metro Manila stores.

You will lead store teams, monitor KPIs, uphold visual merchandising standards, schedule shifts, and coordinate with the Store Manager to optimize store performance. The role requires 2–3 years in retail operations, willingness to work six days, weekends, and holidays, and proficiency in MS