Fashion Retail Sales Leader – Customer Experience

Robinsons Department Store; Gapan; On-site; PHP 201,000 - 279,000; Full time

Job summary

Robinsons Department Store in Gapan invites applications for a Selling Supervisor. The role focuses on driving department sales, supervising frontline staff, and ensuring excellent customer service. Experience in retail and cashiering, plus leadership, will help you excel.

You will monitor stock, understand brands and merchandise, and handle inquiries with effective solutions. The position requires readiness to work a shifting schedule and to contribute to a positive team environment.

Qualifications

• Must have supervisory experience in a retail/service-oriented company.
• Strong knowledge of operations and sales targets.
• Flexibility to work on a shifting schedule.

Responsibilities

• Meets or surpasses the sales target of the department within the specified period.
• Attends to customer inquiries and complaints about immediate action and solutions.
• Knows and understands the brands, styles, sizes, trends, materials, price points, sources, uses, and merchandise features under the department.
• Maintain inventory and stock control.

Skills

Retail supervisory experience

Education

Bachelor's degree in Business Management or equivalent

Job description

Robinsons Department Store in Gapan invites applications for a Selling Supervisor. The role focuses on driving department sales, supervising frontline staff, and ensuring excellent customer service. Experience in retail and cashiering, plus leadership, will help you excel.

You will monitor stock, understand brands and merchandise, and handle inquiries with effective solutions. The position requires readiness to work a shifting schedule and to contribute to a positive team environment.