Retail Sales Supervisor: Fashion & Customer Experience

Robinsons Department Store; Calapan; On-site; PHP 180,000 - 300,000; Full time

Job summary

Robinsons Department Store Calapan branch is seeking a dedicated Selling Supervisor to lead the retail team and ensure exceptional customer service. You will oversee daily operations, stock, and staff scheduling, while driving sales targets and maintaining brand standards.

The ideal candidate has 1–2 years of supervisory experience in retail, a four-year degree, and the flexibility to work shifting schedules in a fast-paced environment at our Calapan location.

Qualifications

• Graduate of any four-year course preferably Business Management or equivalent.
• With at least 1-2 years of supervisory experience in a retail/service-oriented company.
• Willing to work on a shifting schedule.

Responsibilities

• Good knowledge and understanding of operations and business trends.
• Meets or surpasses the sales target of the department within the specified period.
• Attends to customer inquiries and complaints about immediate action and solutions.
• Knows and understands the brands, styles, sizes, trends, materials, price points, sources, uses, and merchandise features under the department.
• Maintain inventory and stock control.

Skills

Customer service

Leadership

Sales target achievement

Education

Bachelor's degree in Business Management or equivalent

Job description

Robinsons Department Store Calapan branch is seeking a dedicated Selling Supervisor to lead the retail team and ensure exceptional customer service. You will oversee daily operations, stock, and staff scheduling, while driving sales targets and maintaining brand standards.

The ideal candidate has 1–2 years of supervisory experience in retail, a four-year degree, and the flexibility to work shifting schedules in a fast-paced environment at our Calapan location.