Retail Sales Supervisor

PFV Human Resources Consulting; Cebu City; On-site; PHP 446,400 - 669,600; Full time

Job summary

A human resources consulting firm is seeking an experienced Retail Operations Manager in Cebu City. In this role, you will lead the creation of store policies and procedures while ensuring compliance with standard operations. You will also develop marketing campaigns and monitor store performance. The ideal candidate will have a Bachelor’s degree with 3-5 years in retail management and marketing. Strong communication skills and proficiency in Microsoft Office are essential for this position.

Qualifications

• At least 3–5 years of experience in retail operations, preferably in multi-branch environments.
• Proven experience in SOP implementation and inventory monitoring.
• Strong background in digital and traditional marketing.

Responsibilities

• Leads the creation of store manuals, guidelines, and procedures.
• Coordinates store openings and monitors inventory.
• Develops and executes marketing campaigns.

Skills

Store operations management

Marketing

Communication

Problem-solving

Organizational skills

Education

Bachelor’s degree in Business Administration, Marketing, Retail Management, or related field

Tools

Microsoft Office

Digital marketing tools

Job description

On-site - Cebu 3-5 Yrs Exp Bachelor Full-time

Job Description

Duties & Responsibilities:

1. Leads and aids in the creation of store manual, guidelines, policies and procedures
2. Ensures that store operations follow the standard operating procedures
3. Leads, plans and coordinates with other concerned Departments on store openings
4. Monitors the supplies inventory at each store
5. Monitors the performance of store employees and provides training as necessary
6. Addresses concerns on inventory, sales, display and schedule of employees
7. Develops, implements and executes marketing campaigns such as print media, web, social media, broadcast, and others
8. Carry out customer feedback survey, market researches and competitive intelligence in order to keep up-to-date with customer expectations, market trends and opportunities
9. Develops marketing and promotional materials and manages the use thereof
10. Develops, recommends and monitors successful implementation of timely Sales Promotions, Partner and/Customer incentives programs, and the like
11. Taps and engages expertise of a third-party Ad or Marketing agency when necessary.
12. Performs other functions as may be required on a temporary basis.

Job Requirements

• Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field.
• At least 3–5 years of experience in retail operations, store management, or marketing, preferably in a multi-branch environment.
• Proven experience in store operations management, including SOP implementation and inventory monitoring.
• Experience in planning and coordinating store openings is an advantage.
• Strong background in marketing, promotions, and campaign execution across digital and traditional channels.
• Demonstrated ability to analyze market trends, customer feedback, and competitive activity to support business decisions.
• Experience in staff supervision, performance monitoring, and training.
• Excellent organizational, leadership, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to coordinate with multiple departments and external partners.
• Proficiency in Microsoft Office and digital marketing tools.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Willingness to travel between store locations if required.

Working Location

1st, Pres. Magsaysay St. Pres. Magsaysay St, 6000 Cebu, Philippines

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