Retail Sales & Customer Experience Associate

The SM Store (SM Mart Inc.); Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

The SM Store in Manila is seeking a friendly sales associate to help customers and create positive shopping experiences. You will explain product features, share promotions, and guide purchases with attentive service.

Key duties include presenting a complete merchandise display per guidelines, assisting customers with questions, and ensuring accurate price tags and stock levels for smooth operations.

Qualifications

• Graduate of an associate course or have reached college level, senior high school graduate.

Responsibilities

• Sell merchandise to customers and encourage them to buy by presenting features and latest promotions.
• Assist customers with questions or complaints before or after a sale.
• Display a complete assortment of items in the selling area per official guidelines.
• Check items for defects, wrong or lost price tags, or stock-outs for pull-out or replenishment.

Skills

Customer service

Sales

Communication

Education

Associate degree / Senior high school

Job description

The SM Store in Manila is seeking a friendly sales associate to help customers and create positive shopping experiences. You will explain product features, share promotions, and guide purchases with attentive service.

Key duties include presenting a complete merchandise display per guidelines, assisting customers with questions, and ensuring accurate price tags and stock levels for smooth operations.