Retail Sales Associate — Create Great Customer Experiences

The SM Store (SM Mart Inc.); Philippines; On-site; PHP 167,000 - 257,000; Full time

Job summary

The SM Store (SM Mart Inc.) is seeking a Retail Associate in the Philippines to enhance customer shopping experiences by promoting products and promotions. You will guide customers, answer questions, and assist with after-sales service to ensure satisfaction.

Responsibilities include presenting product features, maintaining displays, checking pricing and stock integrity, and supporting replenishment to keep merchandise readily available for guests.

Qualifications

• Graduate of an associate course (post high school non- college/ university degree program) or have reached college level, senior high school graduate.

Responsibilities

• Sell merchandise to customers and encourage them to buy items by presenting its features and benefits and by sharing the latest promotions.
• Assist customers with their questions or complaints, before or after a sale.
• Display a complete assortment of items in the selling area based on official guideline.
• Check items for defects, damage, wrong/lost price tags or stock-outs for pull-out or replenishment.

Skills

Customer service

Sales

Education

Associate degree / college level

Senior high school

Job description

The SM Store (SM Mart Inc.) is seeking a Retail Associate in the Philippines to enhance customer shopping experiences by promoting products and promotions. You will guide customers, answer questions, and assist with after-sales service to ensure satisfaction.

Responsibilities include presenting product features, maintaining displays, checking pricing and stock integrity, and supporting replenishment to keep merchandise readily available for guests.