Retail Sales Associate: Customer Experience & Checkout

Private Advertiser; Cabanatuan; On-site; PHP 167,000 - 279,000; Full time

Job summary

Private Advertiser in the Philippines is seeking a Sales Associate to deliver friendly customer service, process transactions, maintain store merchandising, and support daily store operations.

You will greet customers, explain product features and prices, restock shelves, manage returns, and keep displays neat with accurate price tags and promotions.

The role combines front-line engagement with essential store tasks to ensure a positive shopping experience.

Responsibilities

• Greeting and engaging customers as they enter, offering assistance in a friendly and approachable manner
• Explaining product features, benefits, specifications, and prices to help customers make informed purchasing decisions
• Recommending complementary products or higher-tier options that better suit customer needs
• Answering questions about store policies including returns, exchanges, and warranties
• Processing cash, credit/debit card, and digital payment transactions accurately
• Managing customer returns and issuing store credit or refunds according to company policy
• Replenishing shelves, racks, and display stands from the stockroom as inventory sells down
• Maintaining clean, organized display counters, hanging clothes neatly, and ensuring price tags and promotional signs are accurate and visible
• Assisting with physical stock counts and reporting low-stock items
• Monitoring the shop floor to prevent shoplifting and reporting suspicious activity to management or security

Job description

Private Advertiser in the Philippines is seeking a Sales Associate to deliver friendly customer service, process transactions, maintain store merchandising, and support daily store operations.

You will greet customers, explain product features and prices, restock shelves, manage returns, and keep displays neat with accurate price tags and promotions.

The role combines front-line engagement with essential store tasks to ensure a positive shopping experience.