Retail Sales Associate

Anthro Group; Metro Manila; On-site; PHP 179,000 - 290,000; Full time

Job summary

Anthro Group in the Philippines seeks a friendly Sales Associate to deliver excellent customer service, present products confidently, and create a welcoming shopping environment for every visitor. You will greet customers, explain features and pricing, and help shoppers find the right items.

The role supports daily store operations, assists the Store Manager, contributes to meeting sales targets, participates in promotions and live selling, and uses social media to engage customers while

Qualifications

• Ability to communicate clearly with customers.
• Strong customer service mindset and problem solving.
• Familiarity with social media platforms (Facebook, Instagram).
• Experience with online or live selling is a plus.

Responsibilities

• Greet customers and explain product features, benefits, and pricing.
• Process sales transactions accurately using the POS system.
• Monitor inventory, restock merchandise, and maintain displays and pricing.
• Support the Store Manager and team with daily store operations and customer service activities.
• Contribute to achieving sales targets through a customer-focused selling approach.
• Recommend complementary products through upselling and cross-selling.
• Maintain cleanliness, organization, and visual appeal of the sales floor.
• Assist in marketing and promotional initiatives, including in-store events and campaigns.
• Inform customers about ongoing promotions and new arrivals.
• Build customer relationships through personalized service and timely follow-ups.
• Prepare and submit required daily or weekly sales reports.

Skills

Communication

Customer service

Social media

Upselling

Cross-selling

Tools

POS system

MS Word

Excel

Job description

Position Overview

We are seeking an enthusiastic and customer-focused Sales Associate to join our retail team. This role focuses on delivering excellent customer service, effectively presenting products, and creating a welcoming shopping environment. The Sales Associate will also support daily store operations and contribute to achieving both individual and team sales targets.

Position Overview

We are seeking an enthusiastic and customer-focused Sales Associate to join our retail team. This role focuses on delivering excellent customer service, effectively presenting products, and creating a welcoming shopping environment. The Sales Associate will also support daily store operations and contribute to achieving both individual and team sales targets.

Duties And Responsibilities

• Greet customers warmly and assist them by explaining product features, benefits, and pricing.
• Process sales transactions accurately using the POS system and follow company payment procedures.
• Monitor inventory levels, restock merchandise, and ensure displays, pricing, and promotions are properly maintained.
• Support the Store Manager and team with daily store operations and customer service activities.
• Contribute to achieving sales targets through a customer-focused selling approach.
• Recommend complementary or additional products through effective upselling and cross-selling techniques.
• Maintain cleanliness, organization, and visual appeal of the sales floor at all times.
• Assist in marketing and promotional initiatives, including in-store events, social media content, live selling sessions, and campaigns.
• Inform customers about ongoing promotions, special offers, and new product arrivals.
• Build and maintain strong customer relationships through personalized service and timely follow-ups.
• Prepare and submit required daily or weekly sales reports.

Qualifications

• Strong and confident communication skills when interacting with customers.
• Basic proficiency in computer applications such as Microsoft Word and Excel.
• Familiarity with social media platforms, particularly Facebook and Instagram.
• Experience in online selling or live selling is an advantage.

Required Competencies

• Excellent interpersonal and customer service skills.
• Comfortable engaging with customers through social media platforms.
• Ability to demonstrate products or conduct live selling sessions is a plus.

Other Requirements

• Willing to be assigned to various store or office locations when necessary.
• Flexible to work on weekends and holidays.
• Reliable, adaptable, and willing to take on additional responsibilities when needed.