Retail Customer Experience Associate (Employee Discounts)

GO FRESH SUPERMART; Manila; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

Employee discounts

Training programmes

Health & wellness initiatives

Job summary

GO FRESH SUPERMART in Manila is seeking a Customer Service Assistant for our Ermita store. You will be the frontline representative, greeting customers, offering product information, processing transactions, and maintaining inviting displays to support sales targets.

The role requires a college graduate with strong communication, reliability, and flexibility to work weekends and holidays. We offer training, employee discounts, and health initiatives to support your wellbeing.

Qualifications

• College graduate with a relevant degree.
• Experience in customer service or retail is desirable.
• Excellent communication and interpersonal skills.
• Reliable with punctual attendance.
• Willing to work weekends/public holidays.
• Basic numeracy and comfort with POS systems.
• Physically able to stand for long periods.
• Positive attitude and adaptability.

Responsibilities

• Greet customers warmly and address inquiries courteously.
• Provide product information and recommendations to help purchases.
• Process transactions at the checkout accurately.
• Restock shelves and maintain attractive displays.
• Handle customer complaints with empathy and escalate when needed.
• Maintain store cleanliness and adhere to safety standards.
• Support promotional activities and inform customers about deals.
• Collaborate with team to meet daily sales targets.
• Operate point-of-sale systems and handle cash securely.

Skills

Customer service

Communication

Retail experience

Reliability

POS systems

Flexibility

Endurance

Education

College degree in a relevant field

Job description

GO FRESH SUPERMART in Manila is seeking a Customer Service Assistant for our Ermita store. You will be the frontline representative, greeting customers, offering product information, processing transactions, and maintaining inviting displays to support sales targets.

The role requires a college graduate with strong communication, reliability, and flexibility to work weekends and holidays. We offer training, employee discounts, and health initiatives to support your wellbeing.