Retail Customer Experience Associate

MKS Workforce Management Services Inc.; Philippines; Presencial; PHP 167 000 - 290 000; Tempo integral

Resumo da oferta

Herschel is seeking a Customer Service Associate to assist shoppers at Herschel Ayala Mall Centrio or Columbia Limketkai. You will handle product inquiries, promotions, and sales, and resolve customer concerns with a friendly, professional attitude.

The role requires good communication, the ability to work in a fast-paced retail setting, and willingness to work shifts, weekends, and holidays. Fresh graduates are welcome to apply and training is provided.

Qualificações

• At least a high school graduate; college graduates and undergraduates are welcome.
• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Customer-oriented, approachable, and patient.
• Willing to work on shifting schedules, weekends, and holidays.
• Able to work in a fast-paced retail environment.
• Willing to be assigned to a mall or department store.

Responsabilidades

• Assist customers with product inquiries, promotions, and ongoing sales.
• Handle customer complaints, requests, and concerns professionally.
• Provide information regarding store policies, return and exchange procedures, and payment options.
• Assist customers with product availability and other shopping-related concerns.
• Coordinate with store personnel and other departments to resolve customer issues.
• Maintain a friendly, professional, and customer-focused approach at all times.
• Help ensure customer satisfaction and excellent service within the store.

Conhecimentos

Communication skills

Interpersonal skills

Customer-oriented

Patience

Formação académica

High school diploma

Descrição da oferta de emprego

Herschel is seeking a Customer Service Associate to assist shoppers at Herschel Ayala Mall Centrio or Columbia Limketkai. You will handle product inquiries, promotions, and sales, and resolve customer concerns with a friendly, professional attitude.

The role requires good communication, the ability to work in a fast-paced retail setting, and willingness to work shifts, weekends, and holidays. Fresh graduates are welcome to apply and training is provided.