Restaurant Operations Trainee: Elevate Shift Performance

Jollibee Group; Alicia; On-site; PHP 223,000 - 335,000; Full time

Job summary

The Operations Management Trainee (OMT) supports the Restaurant Manager in achieving KRA targets through effective management of shift operations. The OMT checks store preparedness for new products (NP), implements FSC plans, drives GSC compliance, and provides feedback to function holders during the shift, while supporting AJ and monitoring SLA performance with the 3P service provider.

Must have a Bachelor's degree, preferably in Hotel and Restaurant Management or any business-related course;

Qualifications

• Bachelor's degree required, preferably in hospitality or business-related field.

Responsibilities

• Support Restaurant Manager in achieving KRA targets through effective management of shift operations.
• Monitor, analyze and recommend action plans relating to shift KRAs.
• Gather data for marketing program development and provide marketing support requirements.
• Implement the suggestive selling program.
• Check store preparedness for new products (NP) during shifts.
• Implement Food Safety, Cleanliness and Condition (FSC) plans and drive Gold Standard Consistency (GSC) compliance.
• Provide feedback to function holders and implement Alagang Jollibee (AJ).
• Monitor the performance of the 3P service provider vs SLA.

Education

Bachelor's degree in Hotel and Restaurant Management or business-related field

Job description

The Operations Management Trainee (OMT) supports the Restaurant Manager in achieving KRA targets through effective management of shift operations. The OMT checks store preparedness for new products (NP), implements FSC plans, drives GSC compliance, and provides feedback to function holders during the shift, while supporting AJ and monitoring SLA performance with the 3P service provider.

Must have a Bachelor's degree, preferably in Hotel and Restaurant Management or any business-related course;