Restaurant Front Desk & Guest Experience Specialist

Omnivores Manila Inc.; Makati; On-site; PHP 201,000 - 268,000; Full time

Job summary

Omnivores Manila Inc. is seeking a friendly receptionist to warmly welcome guests, handle reservations, and respond to inquiries. You will coordinate seating, assist guests, and liaise with staff to ensure a smooth dining experience.

The role requires a neat appearance and strong communication skills. Candidates with customer service or hospitality background are preferred, and willingness to work shifts, weekends, and holidays is essential.

Qualifications

• At least a high school graduate; college level is an advantage.
• With or without experience in customer service or hospitality.
• Good communication and interpersonal skills.
• Pleasant personality and professional appearance.
• Customer-oriented, organized, and responsible.
• Willing to work on shifting schedules, weekends, and holidays.

Responsibilities

• Greet and welcome guests professionally.
• Manage table reservations and guest seating.
• Answer phone calls and customer inquiries.
• Assist guests with their needs and concerns.
• Coordinate with restaurant staff regarding table availability.
• Maintain a clean and organized reception area.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Professional appearance

Education

High school diploma

College level advantageous

Job description

Omnivores Manila Inc. is seeking a friendly receptionist to warmly welcome guests, handle reservations, and respond to inquiries. You will coordinate seating, assist guests, and liaise with staff to ensure a smooth dining experience.

The role requires a neat appearance and strong communication skills. Candidates with customer service or hospitality background are preferred, and willingness to work shifts, weekends, and holidays is essential.