Resource Planning Manager / Head

PM Consulting; Pasig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

PM Consulting in the Philippines is seeking a Resource Planning Manager/Head to lead workforce forecasting, scheduling, and capacity planning across operations onsite in Metro Manila. You will ensure staffing levels meet service targets through data-driven insights and proactive adjustments.

The role requires strong analytics, leadership, and collaboration with operations and senior leadership to optimize resource utilization and performance.

Qualifications

• Experience in forecasting and capacity planning for large operations.
• Strong leadership experience with team management responsibilities.
• Excellent analytical, data interpretation, and communication skills.

Responsibilities

• Lead and oversee the Resource Planning and scheduling team.
• Develop staffing schedules and forecasts based on demand and historical data.
• Monitor daily workforce performance and adjust staffing plans to meet service targets.
• Ensure optimal allocation of resources to meet service levels and efficiency goals.
• Analyze workforce and operational data to generate actionable insights for leadership.
• Prepare and present reports on staffing, forecasting, and resource utilization.
• Improve planning processes and implement best practices in scheduling and capacity planning.
• Collaborate with operations and leadership to support business needs.

Skills

Forecasting

Staffing & Scheduling

Leadership

Data analysis

Stakeholder mgmt

Communication

Tools

Workforce planning tools

Job description

About the job Resource Planning Manager / Head

Work Setup: Onsite

Work Schedule: Monday to Friday | Morning Shift

Job Summary

The Resource Planning Manager / Head is responsible for leading workforce planning, scheduling, and capacity management to ensure optimal staffing levels across operations. This role ensures the right number of resources are available at the right time by using data-driven forecasting, operational insights, and real-time adjustments to meet service delivery goals.

Key Responsibilities

• Lead and manage the Resource Planning and scheduling team
• Develop staffing schedules and workforce forecasts based on operational demand and historical data
• Monitor daily workforce performance and adjust staffing plans to ensure smooth operations
• Ensure optimal allocation of resources to meet service level and efficiency targets
• Analyze workforce and operational data to generate actionable insights for leadership
• Prepare and present regular reports on staffing, forecasting, and resource utilization
• Improve workforce planning processes and implement best practices in scheduling and capacity planning
• Collaborate with operations and leadership teams to support business needs

Qualifications

• Proven experience in Resource Planning, Workforce Management, or Scheduling roles at a managerial level
• Strong background in forecasting, capacity planning, and workforce scheduling
• Excellent analytical and data interpretation skills
• Strong leadership and team management experience
• Excellent communication and stakeholder management skills
• Experience using workforce planning or scheduling tools is an advantage