Reservations Associate (Hotel101-Cebu)

DoubleDragon Properties Corp.; Lapu-Lapu; On-site; PHP 216,000 - 300,000; Full time

Job summary

DoubleDragon Properties Corp. is seeking a Reservations Associate for Hotel101-Cebu to manage guest bookings and inquiries. You will handle reservations from all hotel channels, gather guest information, and ensure a seamless booking experience for all guests.

The ideal candidate has a hospitality background or related degree and 6 months to 1 year of experience, with fresh grads welcome to apply. Join our Cebu team to deliver outstanding customer service.

Qualifications

• Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
• 6 months to 1 year of related work experience is preferred.
• Fresh grads are welcome to apply.

Responsibilities

• To handle all incoming reservations from all hotel channels
• Gather customer information as required
• Recommend solutions and other services if required
• Delight customers and ensure best customer experience possible
• Promptly respond to guest queries

Education

Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent

Bachelor's degree

Job description

Reservations Associate (Hotel101-Cebu)

QUALIFICATIONS:

• Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent

• At least 6 months to 1 year of working experience in the related field is required for this position

• Fresh grads are welcome to apply

DUTIES AND RESPONSIBILITIES:

• To handle all incoming reservations from all hote channels

• Gather customer information as required

• Recommend solutions and other services if required

• Delight customers and ensure best customer experience possible

• Promptly respond to guest queries