Reports Specialist

Siegen HR Solutions; Manila; On-site; PHP 334,800 - 446,400; Full time

Job summary

A recruitment agency is seeking a Data Analyst in Manila, Philippines. This role involves delivering operational reports, conducting analysis, and working with various teams to improve performance. The ideal candidate will have a strong background in data analytics, advanced Excel skills, and 2-3 years of relevant experience. Graduates from IT-related courses are preferred. This position offers an opportunity to influence operational performance through insights and recommendations.

Qualifications

• Proficient in data analytics and report creation.
• Experience in operational excellence and metrics.
• Strong knowledge of service-level agreement management.

Responsibilities

• Deliver timely ad-hoc and standard operational reports.
• Manage ad-hoc analysis and reporting requests.
• Work with process Subject Matter Experts from functional teams.

Skills

Data Analytics and Interpretation

Metrics and Predictive Analytics

Operational Excellence

Reporting and Analytics

Operations Management

SLA Management

Education

Graduate of any 4 year course with preference on IT graduates

Tools

Advanced Excel

Macros

VBA

Job description

Responsibilities

• Deliver timely ad-hoc and standard operational reports
• Identify drivers that positively/negatively affect the data
• Manage ad-hoc analysis and reporting requests
• Work with process Subject Matter Experts (SMEs) from each functional team
• Assist in designing insightful report views (excel-based or tool-based or dashboards)
• Provide regular and ad-hoc results interpretation to Accenture management as requested
• Build and maintain customized Analysis Methodology
• Perform proactive analysisUtilize data to identify trends and opportunities for improvement
• Utilize tools to perform root cause analysis on factors impacting the business
• Work with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements between company, vendors and clients

TO QUALIFY:

Must be proficient in the following:

• Data Analytics and Interpretation
• Metrics and Predictive Analytics
• Operational Excellence
• Reporting and Analytics
• Operations Management
• SLA (Service-Level Agreement) Management

Required Skills:

• Advanced Excel, Macros, VBA
• Years of Related Work Experience: 2-3 years
• Graduate of any 4 year course with preference on IT graduates