Reports Operations Manager

Mynt; Capital District; On-site; PHP 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Career growth opportunities

Competitive compensation

Flexible benefits

Job summary

Mynt leading FinTech company in the Philippines, is seeking a Senior Operational Analytics lead to head the CDA Analytics team. You will drive KPI achievement, plan capacity, and ensure robust reporting and data visualization across platforms.

The role requires 7+ years in BI/analytics, strong Python/R/SQL skills, and the ability to mentor analysts while coordinating with cross-functional teams. Join a dynamic, growth-focused environment with competitive compensation and a flexible benefits

Qualifications

• 7+ years in business intelligence, reporting or analytics.
• Bachelor's degree in a related field.
• Strong ability to communicate complex analyses clearly to technical and non-technical stakeholders.

Responsibilities

• Lead and manage CDA Operational Analytics team and set KPIs.
• Plan and execute operations activities (UAM, BCP, etc.).
• Perform infrastructure capacity planning and issue fixes as needed.
• Distribute reports and data files via email and SFTP; maintain distribution lists.
• Monitor reports, workflows, and automation; ensure uptime and performance.
• Create alerts for issue detection and prevention; maintain health of pipelines.
• Oversee security practices and access controls for reporting platforms.
• Provide requirements, solutions, and updates to resolve issues promptly.

Skills

Analytical skills

Analytics tools

Communication

Cross-functional

Cloud analytics

Team leadership

Education

Bachelor's degree in Statistics / Data Science / CS / Mathematics

Tools

Looker Studio

SQL

Python

R

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

You will be responsible for the following:

• Lead and manage CDA Operational Analytics team
• Establish team KPIs and ensure they’re met consistently
• Plan and execute operations activities (UAM, BCP, etc.) as planned
• Perform infrastructure capacity planning; anticipate issues and implement fixes
• Ensure successful distribution of reports, data files, etc. via email and sftp, and maintenance of distribution list
• Manage and monitor reports and automation workflows, and ensure job uptime and optimum performance
• Create intuitive alerts for issue detection and prevention
• Monitor reports and automation workflow infrastructure health on a regular basis
• Perform reports and automation workflow infrastructure capacity planning, and seek approval as required (expansion/reduction of resources, new storage, etc.)
• Attend urgent reports operations calls during business hours and outside business hours (occasional)
• Capable of providing requirements, solutions, and updates to resolve known issues in timely manner
• Ensure proper and documented handover of reports and workflows from development to production environment
• Act as technical POC and manage reporting and data visualization platform
• Manage reporting and data visualization platform performance and implement performance optimization, as needed
• Administer and manage user access and permissions to the reporting and data visualization platform
• Create and update operations support documentation, and maintain tech and operations support document portal
• Propose and roll out projects to optimize performance of reports and workflows
• Ensure data security practices in different pipelines

We are looking for the following:

Education: Bachelor’s degree in Statistics, Data Science, Computer Science, Mathematics, or a related field.

Experience: 7+ years of experience in business intelligence/reporting/analytics

Core Competencies:

Strong analytical and problem-solving skills

Expertise on analytics tools (Python / R, SQL, Looker Studio, etc.)

Ability to communicate complex analyses clearly to both technical and non-technical stakeholders.

Ability to collaborate with cross-functional teams

Experience with cloud platforms (AWS, Azure, GCP) for analytics

Ability to lead and mentor a team of operational analysts

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package