Reports Analysts – Davao

Open Access BPO; Davao City; On-site; PHP 253,890 - 304,110; Full time

Job summary

A leading business process outsourcing company in Davao City is seeking a Reports Analyst to create and analyze business reports. The ideal candidate should have at least two years of relevant experience, advanced skills in tools like MS Excel and Zendesk, and the ability to thrive in a fast-paced environment. Compensation up to Php 25,000 per month, with a commitment to flexible schedules including night shifts.

Qualifications

• At least two years of work experience handling business reports and data analysis.
• Advanced technical skills in tools like Zendesk and Microsoft Excel.
• Ability to work under pressure with tight timelines.

Responsibilities

• Create and analyze daily, weekly, and monthly reports required by the client.
• Collect source data for reports.
• Maintain scorecards and dashboards.
• Prepare ad-hoc reports for operations team and client partners.

Skills

Data analysis

Report automation

Mathematical skills

Analytical skills

Multitasking

Detail-oriented

Tools

Zendesk

MS Excel

Microsoft PowerPoint

Google Docs

Google Sheets

Google Slides

Job description

Earn up to Php 25,000/month for this position
G/F Filandia IT Center, Quirino Avenue corner Jacinto Extension, Davao City

QUALIFICATIONS

• At least two years of work experience handling business reports, data analysis, and reports automation
• Strong mathematical, analytical, and multitasking skills
• Advanced technical skills, including:
  • High level of understanding of Zendesk or other email platforms;
  • Excellent MS Excel, Microsoft PowerPoint, and Google Docs/Sheets/Slides proficiency; and
  • Proficient in using Microsoft Excel as a primary tool (e.g. reverse-engineering complex formulas, creating system, pivot tables, reporting, and conversion).
• Ability to create email capacity planning and scheduling
• Must be very detail-oriented and organized
• Flexible and willing to work in a fast-paced team-oriented environment
  • Can work under pressure with tight timelines and shifting schedules
  • Punctual and committed to work schedules, including the night shift

RESPONSIBILITIES

Once hired, the Reports Analyst will work directly with our Data Management Team to create and analyze daily, weekly, and monthly reports required by the client. You will also be responsible for:

• collecting source data for reports;
• creating data templates and trackers for whatever is needed by the team;
• maintaining scorecards and dashboards;
• processing and tracking employee movements both internally and externally;
• preparing monthly, weekly, monthly, and quarterly business reviews; and
• preparing ad-hoc reports requests by operations team and client partners.