Rental Operations Coordinator (Admin & POR)

Revaya; Philippines; Remote; PHP 246.000 - 357.000; Vollzeit

Zusammenfassung

Revaya is seeking a dependable Rental Operations Assistant to support daily rental operations. You will process approved rental orders, enter data into POR, and maintain organized records while collaborating with the Inside Sales team.

The role emphasizes accuracy, adherence to procedures, and ability to handle routine admin tasks. This position is remote with a Pacific Time working window and requires reliable internet and a suitable home setup.

Qualifikationen

• Experience in rental operations or administrative order processing.
• Strong written and verbal English communication.
• Excellent data-entry accuracy and attention to detail.
• Experience managing shared email inboxes and organized records.

Aufgaben

• Monitor the shared rental orders inbox and track requests using the established status management process.
• Enter complete and approved rental orders into Point of Rental (POR).
• Process routine off-rent and rental termination requests with customer delivery instructions.
• Verify customer information, equipment details, rental dates/times, delivery locations, and POs against the original request.
• Maintain accurate system entries and traceability to original emails.
• Identify missing information or conflicting instructions before processing orders.
• Escalate questions regarding rates, equipment availability, and delivery commitments to Inside Sales.
• Handle straightforward phone orders after training and according to script.
• Follow checklists/workflows for consistent, timely order processing.
• Support Inside Sales by handling routine admin requests.

Kenntnisse

Rental operations

Data entry

POR software

English comms

Tools

Point of Rental (POR)

Jobbeschreibung

Revaya is seeking a dependable Rental Operations Assistant to support daily rental operations. You will process approved rental orders, enter data into POR, and maintain organized records while collaborating with the Inside Sales team.

The role emphasizes accuracy, adherence to procedures, and ability to handle routine admin tasks. This position is remote with a Pacific Time working window and requires reliable internet and a suitable home setup.