Remote Technical Writer - SaaS Logistics Docs

Tahche Outsourcing Services Inc; Makati; Remote; PHP 334,800 - 558,000; Full time

Job summary

A growing SaaS provider is seeking a Technical Writer to create accurate and user-friendly documentation. This full-time, remote role involves researching topics through expert interviews, producing diverse deliverables like help articles and release notes, and collaborating with team members across time zones. Qualifications include 2-4 years in technical writing, excellent communication skills, and a strong command of the English language. Bonus points for familiarity with tools like Confluence and JIRA.

Qualifications

• 2-4 years' experience as a Technical Writer.
• Familiarity with Associated Press (AP) Style Guidelines.
• Experience creating task-oriented documentation using text and graphics.
• Excellent written, verbal, and interpersonal communication skills.
• Strong command of the English language.

Responsibilities

• Conduct interviews with subject matter experts to ensure accuracy.
• Create various project deliverables like help articles and release notes.
• Communicate effectively with team members and stakeholders.
• Collaborate with product managers and engineers for documentation.
• Enhance product usability and customer satisfaction through documentation.

Skills

Technical writing

Effective communication

Collaboration

Research

Problem-solving

Education

Undergraduate degree in professional/technical writing or related field

Tools

Confluence

JIRA

Help Juice

Pendo

HubSpot

Job description

A growing SaaS provider is seeking a Technical Writer to create accurate and user-friendly documentation. This full-time, remote role involves researching topics through expert interviews, producing diverse deliverables like help articles and release notes, and collaborating with team members across time zones. Qualifications include 2-4 years in technical writing, excellent communication skills, and a strong command of the English language. Bonus points for familiarity with tools like Confluence and JIRA.