Technical Writer

Multisys Technologies Corporation; Parañaque; On-site; PHP 334,800 - 558,000; Full time

Job summary

Multisys Technologies Corporation is looking for a Technical Writer to create concise technical support documentation and manuals. The role involves proofreading and revising content to ensure clarity and accuracy for users.

The ideal candidate should possess a Bachelor’s degree in a relevant field and have 3-5 years of technical writing experience. Familiarity with project management tools like Jira and strong research skills are essential. Certification in ITIL is a plus.

Qualifications

• 3-5 years of experience in technical writing.
• Ability to understand and explain complex technical concepts.
• Certification in Information Technology Infrastructure Library (ITIL) is a plus.

Responsibilities

• Create technical support documentation and instruction manuals.
• Proofread and ensure grammar-error-free documents.
• Revise and rewrite existing content to match new standards.

Skills

Strong research and analytical skills

Proven experience in using project management tools

Education

Bachelor’s degree in Communication Arts, Education, Journalism, Information Technology or Business related courses

Tools

Jira

Microsoft applications

Google Workspace

Job description

A Technical Writer contributes to technical support documentation, and instruction manuals, reducing synthesizing material into concise language for users and customers to fully understand; delegates tasks to other writers and editors or corrects copy; studies user feedback for improvement opportunities; and revises and rewrites existing content, editing and punching up old copy to match new standards or guidelines. They would proofread and ensure a grammar-error-free document before handing it over to the requestor.

Minimum Qualifications

• Bachelor’s degree in Communication Arts, Education, Journalism, Information Technology or any Business related courses
• With at least 3-5 years of experience in any technical writer field.
• Strong research and analytical skills
• Proven experience in using project management tools such as Jira, Draw. io, Microsoft applications, and Google Workspace
• Understand and explain complex technical concepts
• Certification in Information Technology Infrastructure Library (ITIL) is a plus