Remote Strategic Engineering Lead — SWIFT Escalations

Acre, Llc; Philippines; Remote; PHP 1,653,000 - 2,617,000; Full time

Job summary

Acre Security is seeking a Strategic Engineering Lead to build and run a remote SWIFT Escalation Engineering team from the Philippines. You will drive complex defect investigations, coordinate cross-functional work and ensure timely customer-focused resolutions.

As a hands-on leader, you will stay connected with software development across databases, APIs, cloud services and deployment environments, while guiding engineering best practices and release readiness.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Electronics Engineering, Information Technology or related field.
• Significant software engineering, quality assurance, or production support experience.
• Strong debugging and root cause analysis skills with knowledge of log analysis and diagnostics.

Responsibilities

• Establish and lead a remote SWIFT Escalation Engineering team.
• Manage customer escalations, defects, and delivery risks.
• Collaborate with R&D, QA, Product Management and Release Management.

Skills

C#

.NET

Python

REST APIs

Cloud services

Root cause analysis

Education

Bachelor's degree in Computer Science / Software Engineering

Tools

Azure / AWS / Kubernetes

Docker / GitHub Actions

PostgreSQL / MongoDB

Job description

Acre Security is seeking a Strategic Engineering Lead to build and run a remote SWIFT Escalation Engineering team from the Philippines. You will drive complex defect investigations, coordinate cross-functional work and ensure timely customer-focused resolutions.

As a hands-on leader, you will stay connected with software development across databases, APIs, cloud services and deployment environments, while guiding engineering best practices and release readiness.