Remote Social Media & Content Ops Specialist

GrowthAssistant, LLC; Philippines; Remote; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Fully Remote

Health Coverage

Time to Recharge

Family First

Job summary

GrowthAssistant is a fully remote company connecting marketing and operations talent with fast-growing firms. We are hiring a Social Media & Content Operations Specialist to manage customer review workflows, execute organic social publishing, and support light content operations for the creative team.

The role emphasizes scheduling content, maintaining trackers, and collaborating with the creative team in a fast-moving, remote environment focused on IT/cybersecurity SaaS clients.

Qualifications

• 3+ years of experience in social media, content marketing, community management, marketing coordination, or similar roles.
• Experience scheduling and publishing organic social content for a brand.
• Strong organizational skills with ability to manage deadlines, trackers, and multiple workstreams.
• Experience with project management or task-tracking tools such as Monday.com, Asana, ClickUp, or similar.
• Attention to detail and ability to follow briefs and publishing instructions precisely.
• Strong written communication and sound judgment on when to escalate questions or issues.

Responsibilities

• Review Platform Management: manage admin workflows for customer review platforms like G2, TrustRadius, Gartner Peer Insights, Capterra, and Software Advice.
• Organic Social Execution: schedule pre-approved content and ensure posts go live across priority channels.
• Monitoring & Escalation: monitor mentions and reviews; flag opportunities or issues to the team.
• Tracker Maintenance: keep trackers and project updates for recurring social, review, and content tasks.
• Light Content Operations: assist with blog publishing, asset organization, and basic podcast/video support.
• Reporting: pull basic social and review-platform reports for internal use.
• Team Communication: coordinate with the creative team via Slack and participate in meetings.

Skills

Social media

Content marketing

Community management

Organizational skills

Deadline management

Communication

Fast-paced environment

Schedule alignment

Tools

Monday.com

Asana

ClickUp

Storyblok

HubSpot

Canva

Job description

GrowthAssistant is a fully remote company connecting marketing and operations talent with fast-growing firms. We are hiring a Social Media & Content Operations Specialist to manage customer review workflows, execute organic social publishing, and support light content operations for the creative team.

The role emphasizes scheduling content, maintaining trackers, and collaborating with the creative team in a fast-moving, remote environment focused on IT/cybersecurity SaaS clients.