Remote Sales Representative

MCI

Philippines

Remote

PHP 223,000 - 402,000

Full time

14 days+

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Benefits offered by this job

HMO Coverage

Dental Coverage

Meal during training

Career growth

Employee shuttle services

Company retreats

Job summary

MCI is hiring Remote Sales Representatives in the Philippines to support outbound sales for a diverse portfolio of well-known clients. You will engage with existing and potential customers, promote products, and drive revenue through consultative selling and relationship building.

This role requires prior call center experience, a strong English proficiency, a reliable home workspace, and the ability to work remotely. Being bilingual is advantageous and will be viewed favorably.

Qualifications

Must be 18 years or older
High school diploma or equivalent required
Previous call center experience required
Work-from-home experience
Excellent command of English
Typing speed 20+ WPM
High speed internet connection
Basic proficiency in Microsoft Office
Windows operating systems familiarity
Troubleshooting and follow-up skills
Able to multitask and self-manage
Excellent interpersonal skills

Responsibilities

Make outbound calls to prospective and existing customers
Present and promote products and services effectively
Identify customer needs and recommend suitable solutions
Meet or exceed sales targets and performance metrics
Maintain accurate records of customer interactions and sales activity
Handle objections and resolve customer concerns professionally
Stay up to date with product knowledge, promotions, and training
Follow scripts, policies, and procedures
Escalate complex issues when necessary
Maintain consistent attendance and adhere to scheduling requirements

Skills

Outbound sales

Communication skills

English proficiency

Typing 20+ WPM

Multitasking

Education

High school diploma or equivalent

Tools

MS Office

Job description

LOCATION

Remote Work-at-Home | Philippines

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re seeking motivatedRemote Sales Representativesto support a variety of outbound sales initiatives for a diverse portfolio of well-known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building.

This is an exciting opportunity to work on high-impact sales campaigns with globally recognized brands. If you're a persuasive communicator who thrives in a fast-paced environment and enjoys helping customers find the right solutions, we’d love to hear from you. Being bilingual is highly advantageous and will be viewed favorably.

Candidates musthave prior call center experience and residewithin 80km of our office.

You’ll also need:

Ahigh-speed internet connection
Anappropriate, quiet work environment
High language proficiencyin English
Work-from-home experience

POSITION RESPONSIBILITIES

Key Responsibilities:

Make outbound calls to prospective and existing customers
Present and promote products and services effectively
Identify customer needs and recommend suitable solutions
Meet or exceed sales targets and performance metrics
Maintain accurate records of customer interactions and sales activity
Handle objections and resolve customer concerns professionally
Stay up to date with product knowledge, promotions, and training
Follow scripts, policies, and procedures while using available resources
Escalate complex issues when necessary
Maintain consistent attendance and adhere to scheduling requirements

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Must be 18 years or older
High school diploma or equivalent
Previous call center experience
Work from home experience
Strong command of the English language
Typing speed of 20+ WPM
High speed internet connection
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Skilled in troubleshooting and follow-up
Able to multitask and self-manage effectively
Excellent interpersonal skills

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

POSITION OVERVIEW

Candidates musthave prior call center experience and residewithin 80km of our office.

You’ll also need:

Ahigh-speed internet connection
Anappropriate, quiet work environment
High language proficiencyin English
Work-from-home experience

POSITION RESPONSIBILITIES

Key Responsibilities:

Make outbound calls to prospective and existing customers
Present and promote products and services effectively
Identify customer needs and recommend suitable solutions
Meet or exceed sales targets and performance metrics
Maintain accurate records of customer interactions and sales activity
Handle objections and resolve customer concerns professionally
Stay up to date with product knowledge, promotions, and training
Follow scripts, policies, and procedures while using available resources
Escalate complex issues when necessary
Maintain consistent attendance and adhere to scheduling requirements
CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Must be 18 years or older
- High school diploma or equivalent
- Previous call center experience
- Work from home experience
- Strong command of the English language
- Typing speed of 20+ WPM
- High speed internet connection
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Familiarity with Windows operating systems
- Skilled in troubleshooting and follow-up
- Able to multitask and self-manage effectively
- Excellent interpersonal skills
CONDITIONS OF EMPLOYMENT

All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- HMO Coverage plus a dependent
Rank & File: ₱100,000 coverage

Supervisors/Managers: ₱120,000 coverage
- Dental Coverage
In-house dental assistance worth ₱5,000, giving you easier access to quality care
- Free meal during training
- Career growth and learning
- Allowances for rice, clothing, laundry and meals
- Performance and loyalty bonuses
- Frequent disinfection, fogging of workplace
- Opportunities for growth and promotion
- Employee shuttle services
- Company retreats and off-site events
- Sharpen your social skills while meeting awesome people and making new friends
- Plus, more in-office rewards, raffles, recognition gifts, and treats!
Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Human Resources.

DIVERSITY AND EQUALITY

MCI and its subsidiaries embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics.We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion,benefits, social and recreational programs, anddiscipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Human Resources.