Remote Sales Quality Analyst — Call QA & Lead Accuracy

Pear Tree.; Philippines; On-site; PHP 398,000 - 539,000; Full time

Job summary

Pear Tree. is sourcing a Sales Quality Analyst for a UK-based energy-efficiency client. The role focuses on reviewing outbound sales calls and qualifying leads, ensuring accuracy before passing to the UK sales team.

This is a 100% remote Independent Contractor position with UK business hours and potential multiple client interviews. Ideal candidates have QA/call monitoring experience, strong written English, attention to detail, and the ability to follow a structured QA checklist while

Qualifications

• Experience in QA, call monitoring, or contact-center operations.
• Strong English comprehension for reviewing UK conversations.
• Ability to document findings clearly and follow a checklist.

Responsibilities

• Review recorded outbound sales and appointment-setting calls.
• Assess calls and leads against QA standards.
• Verify customer qualification and CRM data accuracy.
• Ensure adherence to sales and call processes.
• Provide clear written feedback to management.

Skills

Quality Assurance

Call Monitoring

Outbound Sales

Appointment Setting

Attention to Detail

Independent Working

UK English

Tools

CRM Systems

Job description

Pear Tree. is sourcing a Sales Quality Analyst for a UK-based energy-efficiency client. The role focuses on reviewing outbound sales calls and qualifying leads, ensuring accuracy before passing to the UK sales team.

This is a 100% remote Independent Contractor position with UK business hours and potential multiple client interviews. Ideal candidates have QA/call monitoring experience, strong written English, attention to detail, and the ability to follow a structured QA checklist while