Michael & Associates, Attorneys at Law is seeking a Sales Intake Representative to serve as the first point of contact for prospective clients in a remote role. The ideal candidate will have proven sales experience in a call center environment or at least two years of customer service experience. Responsibilities include handling 50-100 inbound calls daily and establishing positive client relationships. You will work in a supportive environment focused on innovation and client-first thinking, with opportunities for career advancement.
Qualifications
Proven sales experience in a call center environment is required, or a minimum of 2+ years in a customer service call center role.
Exceptional English communication skills, both written and verbal.
Reliable laptop or PC, high-quality headset, and high-speed internet with a backup connection.
Responsibilities
Represent Michael & Associates warmly and professionally.
Handle a large volume of inbound calls (50-100 daily).
Partner with internal teams to coordinate appointments.
Skills
Sales experience in a call center
Exceptional English communication skills
Customer service experience
Job description
Michael & Associates, Attorneys at Law is seeking a Sales Intake Representative to serve as the first point of contact for prospective clients in a remote role. The ideal candidate will have proven sales experience in a call center environment or at least two years of customer service experience. Responsibilities include handling 50-100 inbound calls daily and establishing positive client relationships. You will work in a supportive environment focused on innovation and client-first thinking, with opportunities for career advancement.